Contact details

As a truly International airline, we have a genuinely global presence. For contact details of your 24/7 Global contact centre, see list below or alternatively check local Etihad offices.

Etihad Airways, Head Office - Abu Dhabi, UAE
Office Address: P.O.Box 35566, Head Office, Khalifa City A, Abu Dhabi, United Arab Emirates
Office: 00971 2 511 0000
Fax: 00971 2 511 1200
Call Centre: [Within the UAE: 02 599 0000] [Outside the UAE: 00 971 2 599 0000]

24 hours Global Contact Centre

View

Country Telephone Contact 
Australia 1300 532 215
Austria 0820 309955
Bahrain 16500444
Belarus 8820 0073 0018
Belgium 022 00 8880
Brazil 47002000
Bulgaria 8001103277
Canada 1 8669 ETIHAD  (1 8669 384423) and
1 866 948 1081
China 400882 2050
Cyprus 800 92526
Czech Republic  239018299
Egypt 8000000147
France 157324343
Germany 03095999805 
Hungary  17789796
India 1800223901 or 18002090808 
Ireland 16569900
Italy 02 23331300
Japan 332984719
Jordan 0800 22 803
Kazakhstan 8800 555 6248
Kenya 0207602515
Korea 02 3483 4888
Lebanon 1989393
Netherlands 020 20 35444
Nigeria 14609940
Oman 800 76423
Pakistan 80090044017
Philippines 027926044
Poland 223060964
Qatar 8005501
Romania  800400105
Russia 499 272 3786
Saudi Arabia 8008447893
8008500026 (Non STC)
Serbia 0800 190 561 
Singapore 68185555
Slovak Republic  268622499
Slovenia 18888617
South Africa 0860 123150 
Switzerland 0844 002211
Thailand 02 787 3377
UK 0345 6081225
USA 1 888 8 ETIHAD and 0877 690 0767
UAE 02 5990000

Baggage Services contact numbers

View

Station

Country

Number

Hours

Almaty

Kazakhstan

00 77272703104

24 hours

Ahmedabad

India

00 91 22 2285 0061

9:30 - 17:30

Amman

Jordan

00 4010253 6 00962

8:00 - 17:00

Amsterdam

Netherlands

00 31 0 20 - 6491433

24 hours

Athens

Greece

00 210 3530585

24 hours

Bahrain

Bahrain

00 97317 321429

24 hours

Belgrade

Serbia

00 381 11 2676374

24 hours

Beirut

Lebanon

00 9611622783

24 hours

Baghdad

Iraq

00 964 7815486540

8:00 - 16:00

Bangkok

Thailand

00 662 134 2214

7:00 - 2:00

Bangalore

India

00 91 80 6678 3004

24 hours

Brisbane

Australia

00 61731141277

6:00 - 23:59

Mumbai

India

00 912266859958

24 hours

Brussels

Belgium

00 32 2 899 89 38

7:00 - 17:00

Basra

Iraq

00 9 647722042144

8:00 - 16:00

Cairo

Egypt

00201212692517

8:00 - 23:00

Calicut

India

0091 9745607098

6:30 - 14:30

Paris

France

00 33 148166650

9:00 - 17:00

Jakarta

Indonesia

00 62 21 550 7096/0818

0:00 - 23:59

Colombo

Sri Lanka

00 94 19733 2418/2419

24 hours

Casablanca

Morocco

00 212 662785486

24 hours

Cochin

India

00 91 484 2611771

9:00 - 18:00

Chengdu

China

00 86 028 85205550

8:00 - 23:59

Dhaka

Bangladesh

00 88028901315

24 hours

Delhi

India

0091 9871337112

0:00 - 18:00

Moscow

Russia

00 7 495 797 46 55

24 hours

Dammam

Saudi Arabia

00966 138837492

24 hours

Doha

Qatar

00 974 40103138

24 hours

Dublin

Ireland

00353 1 9446095

8:00 - 19:00

Dusseldorf

Germany

00 49 211 421 60410

0:00 - 17:30

Yerevan

Armenia

00 374 93 600 566

24 hours

Rome

Italy

00390665634956

8:00 - 22:00

Frankfurt

Germany

0049 69 690 71001

8:00 - 20:00

Sao Paulo

Brazil

00 55 11 2445 4204

15:00 - 20:00

Geneva

Switzerland

0041 22 817 44 73

9:00 - 2300

Phuket

Thailand

00 66 7620 5336

6:00 - 2359

Hyderabad

India

00 91-40-66602710

23:30 – 10:00

Washington

USA

00 17035724429

15:30 – 20:00

Seoul

South Korea

00 82327425124

6:00 - 1900

Tehran

Iran

0098 21 51007305/6

24 hours

Islamabad

Pakistan

0092 51 5405089

9:00 - 17:00

Istanbul

Turkey

00 902124655757

24 hours

Jaipur

India

00 91-141-5112555

1:30 - 17:30

Jeddah

Saudi Arabia

00 966126909877

New York

USA

00 1 7187513148

9:00 – 14:00

Johannesburg

South Africa

00 2 7119207513

6:00 – 20:00

Karachi

Pakistan

00 9221 9907 1550

24 hours

Kathmandu

Nepal

00 977 9851104813

6:00 - 2300

Khartoum

Sudan

00 2 49183780449

7:00 - 1700

Kuala Lumpur

Malaysia

00 6038776 3733

7:30 - 2330

Kuwait

Kuwait

00965 97864291

24 hours

Los Angeles

USA

00 13104177730

10:30 - 18:30

Larnaca

Cyprus

00 357 24008621

8:00 - 23:00

Lahore

Pakistan

00 92 42 990312018

9:00 - 14:00

London

UK

00 44 161 489 3326

10:00 - 18:00

Lagos

Nigeria

00 234-9094-768496

24 hours

Chennai

India

00 9 14422561432

9:30 - 17:00

Manchester

UK

00 44 161 489 3326

10:00 – 18:00

Muscat

Oman

00 968-24519504

24 hours

Medina

Saudi Arabia

00966 (0) 14 8479928

24 hours

Melbourne

Australia

00 61383408050

5:30 - 21:30

Male

Maldives

00 960 7785366

24 hours

Manila

Philippines

00 632 879 5564

11:00 - 23:00

Minsk

Belarus

00375 17 2792145

9:00 - 17:00

Munich

Germany

00 49 89 975 92240

10:00 - 17:00

Milan

Italy

00 390258581285

07:30 - 21:00

Nairobi

Kenya

00 254716651400

24 hours

Nagoya

Japan

00 81 80-2562 4473

13:00 - 22:00

Tokyo

Japan

00 81-476-33-2303

9:00 - 21:00

Chicago

USA

00 17736864092

13:45 - 21:45

Beijing

China

00 861064558027

6:00 - 23:59

Perth

Australia

0061 467 793 838

9:00 - 17:00

Shanghai

China

0086 21 68339151

9:00 - 22:00

Riyadh

Saudi Arabia

0966-11-2213776

24 hours

Seychelles

Seychelles

00248 4391216

12:00 - 22:00

Ho Chi Minh City

Vietnam

0084835470415

8:00 - 23:00

Singapore

Singapore

00 65 90127229

24 hours

Sydney

Australia

00 61293174816

5:30 - 22:30

Tripoli

Libya

00 218 21 4634492

23:59 - 16:00

Trivandrum

India

00 914712508616

24 hours

Astana

Kazakhstan

007 71 72 43 33 26

11:00 - 19:00 (Monday to Saturday)

Toronto

Canada

00 14167769854

11:00 - 16:00 (Monday / Wednesday / Friday)

14:30 - 0:30 (Tuesday/ Thursday /  Saturday)

Zurich

Switzerland

00 41 43 815 8559

23:59 - 22:00

Office contacts

Select the city and click on "Select office"

Select Office

Etihad Airways, Head Office, Abu Dhabi, United Arab Emirates

  • Office address

    P.O.Box 35566 , Head Office, Khalifa City A United Arab Emirates
  • Business hours

    08am - 16pm (Sat-Thu)
  • General contact

    00971 2 599 0000