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Etihad Airways company information and Brazil Civil Aviation rules

Etihad Airways P.J.S.C. is a Public Joint Stock Company established by Emiri Decree in July 2003 and is incorporated in the Emirate of Abu Dhabi, United Arab Emirates.

Etihad Airways, the national airline of the UAE, commenced commercial operations in November, 2003 from its hub in Abu Dhabi, the capital of the UAE. Etihad operates more than 1000 flights per week, serving an international network of more than 85 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas.

Etihad has equity stakes in five other airlines (airberlin, Air Seychelles, Virgin Australia, Aer Lingus and Jet Airways) codeshare partnerships with more than 40 airlines. The airline also offers third-party chauffeur, car hire and coach services.

Registered head office
Etihad Airways
P.O. Box 35566,
Head Office,
Khalifa City A,
Abu Dhabi,
United Arab Emirates

Phone: 00971 2 511 0000
Fax: 00971 2 511 1200
Call centre: 00971 2 599 0000

Brazil head office
Etihad Airways
Avenida Juscelino Kubitschek, 1600 – 13° andar
Edifício JK1600 – São Paulo
SP, 04543-000, Brasil

General contact and flight reservations:
+ 55 11 4700 2000 São Paulo

CNPJ, SAC & Brazil’s Civil Aviation rules

Rights and Duties:

Brazil Consumer Defense Code:

If you have suggestions, concerns, compliments or complaints, please email

Or write to:
Manager Guest Affairs
Etihad Airways
P.O Box 35566
Khalifa City A
Abu Dhabi
United Arab Emirates

Or call: +971 2 511 0000 (available during Abu Dhabi business hours. 8am - 4pm Sunday to Thursday)

24/7 Customer Service (SAC): 0800 047 4455

Atendimento a Deficientes Auditivos 0800 047 4466

Brazil corporate identification number (CNPJ): 17.120.794/0001-20