Online payments made simple

Book your flight through the Etihad Airways website and pay quickly and efficiently with just the click of a mouse.

Choose from any of our fast and safe payment modes, depending on your country of departure, and we’ll make sure all your details and payments are secured and protected.

 

Notes:

  • Ensure you have sufficient funds for the transaction before making your purchase.
  • The debits to your account will reflect as “Global Collect Services” or “Etihad Airways”.

Contact our Global Contact Centre or our Local offices 

  • If your payment was successful and you do not receive your ticket details within one hour
  • For refunds of purchases made through our website

All refunds will be processed to the same account or card used to make the booking.

Credit and Debit Cards

MasterCard, Visa, Diners Club and UATP

Accepted for flights departing from all destinations.

American Express (Credit card)

Accepted for all bookings except for flights departing from India.

JCB credit (Credit card)

Accepted for all bookings except for flights departing from Korea, Myanmar, New Zealand, Poland, Seychelles, Burkina Faso, Hungary, Mali, Mauritania, and Senegal.

Carte Bancaire (Credit card)

Accepted for flights departing from France.

Pay by installments (Credit card)

Accepted for flights departing from Brazil.

Pay in (a maximum of 5) installments using Visa, MasterCard and Amex. 

China Union Pay (Credit card and debit card)

Accepted for flights departing from China and Hong Kong

Please ensure you have registered your debit or credit card (issued in China) for online banking. To comply with China’s banking regulation on internet sales, daily cumulative and 'per transaction' limits apply to each personal debit or credit card issued.

Debit Cards

We accept a number of major debit cards. To know if your card is enabled for online transactions, check if the back of your debit card has a three-digit CVV or CSC number. Also, you can try to make a booking on our website or ask your card-issuing bank.

Enhanced security checks on Credit and Debit Cards

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  • CVV/CSC - Card Verification Value/Card Security Code is a security feature for credit or debit card transactions that provides increased protection for merchants against credit card fraud. It is the three or four-digit number on the back of a credit card that you are asked to enter during the process of making an online payment.
  • 3-D Secure - This is an added layer of security for online transactions that was introduced by Visa in the form of its Verified by Visa scheme. This requires users to register their credit cards with the service and then input a new security code in order to complete an online payment. This is not your ATM PIN number, but a password you would have set when registering for the scheme with your bank. MasterCard has developed a similar service called MasterCard SecureCode, while American Express has SafeKey in some markets and JCB has J/Secure. 
  • SSL Certification - All transactions on Etihad Airways are processed in an SSL certification environment. This means that the data you enter when making a booking is encrypted and therefore rendered incomprehensible to anyone but the recipient (credit card or banking authority)
  • Fraud protection system – Etihad Airways website uses a cutting edge e-commerce payment system that utilises the most advanced fraud protection technologies available.

eWallet

PayPal

We accept PayPal payments in British Pounds(GBP), Canadian Dollars (CAD), Australian Dollars(AUD), Euro (EUR), US Dollars (USD)*, Swiss Franc (CHF), New Zealand Dollar (NZD), Malaysian Ringgit (MYR), Singapore Dollar (SGD), Japanese Yen (JPY).

* Accepted for flights departing from the United States, Vietnam, Philippines, Indonesia, Kenya, Maldives, Kazakhstan, Nepal, Nigeria, Zimbabwe, Cambodia, Laos, Guinea, Uganda, Tanzania and Zambia.

Alipay

Accepted for flights departing from China and Hong Kong. 

Visit www.alipay.com for more information.

eNets

Accepted for flights departing from Singapore. 

You must have an online banking account from any of the following banks: DBS (DBS Bank Ltd )/POSB, OCBC (Oversea-Chinese Banking Corporation Limited), UOB (United Overseas Bank), and Citibank.

Real-time bank transfer

iDEAL

Accepted for flights departing from the Netherlands and Belgium.

Visit www.ideal.nl for more information. 

Steps to pay

  1. Make sure you have an online banking account from any of the following banks: ABN Amro, Rabobank, ASN Bank, SNS Bank, Friesland Bank, SNS Regio Bank, ING, Triodos, Knab, and Van Lanschot Bank.
  2. Select “iDeal” as the payment method in the payment page.
  3. Select your bank on the next page. You will be directed to the online banking application of the bank. The relevant details of purchase will be shown.
  4. Authorise the payment in the required manner. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.

Sofort Banking/Sofort Uberweisung

Accepted for flights departing from Austria, Germany, Switzerland, Belgium, Italy, Poland and the UK.

Visit www.sofort-bank.com or www.sofort.com for more information. 

Steps to pay

  1. Select Sofort Überweisung/Banking as payment method in the payment page. You will be directed to the Sofort Überweisung/Banking page.
  2. Select the country and with the help of the banks sort code, choose the bank that will carry out the transfer.
  3. Log in with your online banking details.
  4. Provide your TAN. Each TAN can be used only once and due to security reasons cannot be entered a second time. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.

Giropay

Accepted for flights departing from Germany.

Visit www.giropay.de for more information. 

Steps to pay: 

  1. Select “Giropay” as the payment method in the payment page.
  2. Enter your bank code and account number.
  3. Log in with your online banking details. The information will be sent to your bank in an encrypted form.
  4. Provide your TAN. Each TAN can be used only once and, due to security reasons, cannot be entered a second time. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.

NetBanking

Accepted for flights departing from India.

During the booking process on our website, you will be directed to the payment page on your bank's website to complete your payment. Once you have completed your bank’s verification process and submitted your payment, you will be redirected to our website.

POLi

Accepted for flights departing from Australia and New Zealand.

Visit www.polipayments.com for more information.

Steps to pay:

1. Select “POLi” as the payment method in the payment page.
2. Select your preferred bank.
3. Log in with your online banking details and confirm your payment.
4. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.