Frequently asked questions

From what age does my child require their own seat onboard the plane?

Children above the age of 2 years on the date of travel will require their own seat.

Do different fares apply for children, depending on their age?

Children aged between 2-11 years on the date that travel commences will be charged either two-thirds or three-quarters of the adult fare, depending on the point of departure. Children under 2 years old on the date that travel commences are classed as ‘infants’ provided they sit on the adult’s lap during the flight. Please note that each adult travelling as part of the family can only be responsible for one infant.

What is the minimum age that a child can travel with Etihad Airways?

A child must be at least 7 days old on the date of travel.

Are special meals available for children?

Yes, we provide meals specifically designed for children but they must be pre-ordered at time of booking or no later than 24 hours before you travel.

Can you provide food for infants?

Yes, we carry premium organic baby food onboard (Hipp Organic) in a range of delicious flavours - just ask your cabin crew.

Can you provide a baby bassinet for my baby onboard the plane?

Yes, all of our aircraft are fitted with baby bassinet positions where a specially designed carry-cot can be installed for use by a small child or infant. They’re available on a first-come, first-served basis, so it’s important to book early if you wish to reserve one. Please note that the child cannot be more than 10kg in weight or 10 months in age to use the bassinets. If the aircraft experiences turbulence and the seatbelt sign has been indicated, then infants must be removed from the bassinet and secured on their adults lap using the infant seatbelt.

Can I take baby food/milk onboard the plane in my hand baggage?

Yes, despite the restrictions on carrying liquids in your hand baggage, special allowance has been made to allow parents to carry a limited quantity of baby food and/or formula, appropriate for the journey. Any containers will be checked by airport security and you may be required to taste the food/milk as proof of its content. We would suggest that you pack at least one extra feed/meal for your child to cover any unexpected delays.

Are there any additional services if my family is travelling in Diamond First or Pearl Business Class?

Yes, if you’re travelling in First or Business Class, you can use our Family Rooms at Abu Dhabi Airport, Dublin, Frankfurt, London, Paris, Manchester and Washington which offer fun ways to keep your children entertained, including books, toys, TV and a great children’s menu.

Can I use my child’s own car-seat onboard the aircraft?

Yes, provided it meets certain strict criteria and is approved for use onboard an aircraft. You must follow instructions and guidance provided by the seat’s manufacturer to ensure your child’s safety.

Does Etihad Airways do anything special to assist families?

All of our long-haul flights have a ‘Flying Nanny’ onboard, providing an extra pair of hands, whether it’s helping to get the children settled for bed, keeping them entertained during the flight, or simply offering advice and support to parents. Our Flying Nannies have attended specialist training with both Etihad and the world-renowned Norland College.

Can I leave my children with the Flying Nanny during the flight?

Our ‘Flying Nanny’ is here to assist you, but cannot assume full responsibility for your child during the flight, especially as they need to be available to help other families as well. Likewise, our Flying Nannies cannot due to legalities and safety, carry out personal care routines for your infant or child, such as nappy changing or taking them to the bathroom.

How can I keep my children occupied on a long flight?

We provide a host of different ways to help keep your children entertained, including a wide choice of television shows, movies, music and video games. We also provide Children’s Packs with games and activities (suitable for children aged 3 years and over) and our Flying Nanny will also have games and activities to help keep your children occupied.

How do I stop my child watching films or TV shows that aren’t age appropriate?

You can ‘child proof’ the inflight entertainment system to control what content they can watch. Simply select the ‘parental block’ option on the IFE control.