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UK Air Passenger Duty Tax

From 1 March 2016, young Economy Class guests aged 12 to 15 are exempt from Air Passenger Duty (APD) when travelling from the United Kingdom.

If you made a booking on etihad.com and were charged the APD tax, you’re entitled to a full refund provided you meet the eligibility requirements listed below:

  • Flight is purchased via etihad.com
  • Guest is between 12-15 years old at the time of travel
  • Flight is departing from a UK airport on or after 1 March 2016
  • Guest is travelling in Economy Class

Simply send us an email at APDtaxrefund@etihad.ae with the booking reference or ticket number and clear passport copy.

Notes:

  • We will refund the APD to your original form of payment.
  • For tickets purchased through travel agents and third-party websites, please contact them directly for a refund.

Maldives Tax

The following taxes are applicable for guests departing from Maldives Ibrahim Nasir International Airport (MLE).

Airport Development Fee (H9) listed below were effective and applicable to tickets issued on/after 1st February 2017 for travel on/after 1st May 2017:

  • Non-nationals of Maldives – USD $25
  • Maldives nationals – USD $ 12

Maldives Airport Fees (BQ) listed below were effective from May 2014:

  • Non-nationals of Maldives – USD $25
  • Maldives nationals – USD $ 12

If you are a Maldivian national / Maldives passport holder and have paid the full USD $25, you’re entitled to apply for a refund of the difference (USD $13).

Simply send us an email at APDtaxrefund@etihad.ae with the booking reference or ticket number and clear passport copy.

Philippines

You may have noticed that guests booking flights to the Philippines on our website, are charged the Passenger Service Charge.  However, if you have one of the valid documents listed below, you are eligible for a full refund.

1. Overseas Employment Certificate (OEC): A document issued by the POEA certifying bearer as a legitimate Overseas Filipino Worker exempt from Passenger Service Charge, as defined under Article I, Section 7.

2. Balik Manggagawa: A photocopy of one or more of the following documents - Valid work Visa / work permit, valid employment contract, current employment certificate, valid company ID, recent pay slip.

3. MIAA Exemption Certificate: A document issued by the MIAA certifying bearer as a legitimate exempted passenger under MIAA Administrative Order No. 01 Series of 2000.

To apply for a refund, simply send us an email at APDtaxrefund@etihad.ae with the booking reference or ticket number, contact details (mobile and email address) along with a copy of one of the documents listed above.

Following a directive by The Manila International Airport Authority (MIAA), from 30th April 2017, Overseas Filipino Workers (OFW) will no longer be required to pay Passenger Service Charge (LI) tax when departing from Manila.

If you made a booking on etihad.com before April 30 2017, and were charged the LI tax, you are entitled to a full refund provided you qualify as an OFW. To get a refund, go to the Manila government office located at the airport, with the following exemption certificates with you:

1.  Overseas Employment Certificate (OEC) issued by the Philippine Overseas Employment Administration (POEA) clarifying bearer is an OFW.

2. Balik Manggagawa – Photocopy of any of the following valid documents:
  • Work or Visa permit
  • Employment contract or certificate
  • Company ID
  • Recent Pay slip ( international travel only
3. MIAA Exemption certificate (MEC) certifying bearer as an exempted passenger (international travel only).

Indian User Development Fee (UDF)

The Indian User Development Fee (UDF) charged to guests travelling on international flights from Delhi Indira Gandhi International Airport has been reduced to INR54.  The Airports Economic Regulatory Authority (AERA) will refund the excess UDF for guests travelling after 7 July 2017 from/to IGI airport, Delhi.

If you are travelling after 7 July 2017, you have 60 days to claim a refund. Simply send us an email at APDtaxrefund@etihad.ae with your booking reference or ticket number, and a clear passport copy.

After the due date (16 Sep 2017), the unclaimed amount will be remitted to Delhi International Airport Ltd.

Please note:

  • The refund will be credited back to your original form of payment.
  • If you purchased you ticket through a travel agency or third-party website, please contact them directly for a refund.