Contact details

As a truly International airline, we have a genuinely global presence. For contact details of your 24/7 Global contact centre, see list below or alternatively check local Etihad offices.

Etihad Airways, Head Office - Abu Dhabi, UAE
Office Address: P.O.Box 35566, Head Office, Khalifa City A, Abu Dhabi, United Arab Emirates
Office: 00971 2 511 0000
Fax: 00971 2 511 1200
Call Centre: [Within the UAE: 02 599 0000] [Outside the UAE: 00 971 2 599 0000]

24 hours Global Contact Centre

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Country Telephone contact  Opening hours (local time)  Days of operation
Australia 1300 532 215 24 Hours Daily
Austria 0820 309955 9 AM - 7 PM Mon - Fri
Bahrain 16500444 24 Hours Daily
Belarus 8820 0073 0018 9 AM - 5:30 PM Mon - Sat
Belgium 02 200 8880 8 AM - 6 PM Mon - Sat
Brazil Sao Paulo
+55 11 4700 2000
Rio De Janerio
+55 21 4700 2000
Curitiba
+55 41 4700 2000
9 AM - 5 PM Mon - Fri
Bulgaria 8001103277 24 Hours (English & Arabic)  Daily
Canada 1 866 938 4423
1 866 948 1081
24 Hours Daily
China 400882 2050 9 AM - 5 PM Mon - Fri
Cyprus 800 92526 24 Hours Daily
Czech Republic  239018299 24 Hours (English & Arabic)  Daily
Egypt 8000000147 24 Hours Daily
France 157324343 8 AM - 6 PM Mon - Sat
Germany 0800 23 222 00
03095999805 
9 AM - 7 PM Mon - Fri
Hungary  17789796 24 Hours (English & Arabic)  Daily
India 1800223901
18002090808 
24 Hours Daily
Ireland 16569900 24 Hours Daily
Italy 02 23331300 9 AM - 5 PM Mon - Fri
Japan 332984719 9 AM - 5 PM Mon - Fri
Jordan 0800 22 803 24 Hours Daily
Kazakhstan 8800 555 6248 10 AM - 7 PM
(1300 - 1800 Sat)
Mon -  Sat
Kenya +254 20 4259 000 24 Hours Daily
Korea 02 3483 4888 9 AM - 6 PM Mon - Fri
Lebanon +9611989393   24 Hours Daily
Netherlands +3120 20 35444 9 AM - 5 PM Mon - Fri
Nigeria 8099936399 24 Hours Daily
Oman 800 76423 24 Hours Daily
Pakistan 80090044017 8 AM - 8 PM Daily
Phillipines 180014410449 8 AM - 8 PM Daily
Poland 223060964 24 Hours (English & Arabic)  Daily
Qatar 8005501 24 Hours Daily
Romania  800400105 24 Hours (English & Arabic)  Daily
Russia 499 272 3786 9 AM - 6 PM Mon - Sat
Saudi Arabia 8008447893
8008500026 (Non STC)
24 Hours Daily
Serbia 0800 190 561  24 Hours Daily
Singapore +65 68185555 24 Hours Daily
Slovak Republic  268622499 24 Hours (English & Arabic)  Daily
Slovenia 18888617 24 Hours (English & Arabic)  Daily
South Africa 0860 123150  24 Hours Daily
Switzerland 0844 002211 8 AM - 6 PM Mon - Fri
Thailand 00 18004419283 24 Hours Daily
UK 0845 6081225 24 Hours Daily
USA 1 888 8 ETIHAD
0877 690 0767
1877 238 8555
24 Hours Daily
UAE +9712 5990000 24 Hours Daily

Office contacts

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Etihad Airways, Head Office, Abu Dhabi, United Arab Emirates

  • Office address

    P.O.Box 35566 , Head Office, Khalifa City A United Arab Emirates
  • Business hours

    08am - 16pm (Sat-Thu)
  • General contact

    00971 2 599 0000