Our global contact centres and retail offices charge a global service fee for new bookings, ticket changes and refund administration.
The following price ranges are applicable for Etihad Airways global service fees:
Starting from USD10 Booking fee
USD 20 – USD 400 Change fee
USD 10 – USD 400 Refund fee
USD 10 – USD 200 No-show fee
Effective 1st June 2012, any reward booked via the Etihad Guest Service Centre will incur a global service fee of USD 20 or 2000 Etihad Guest Miles. This fee is only applicable for services which can be booked online by Etihad Guest Base Members and Etihad Guest Silver Members.