To comply with the UAE General Civil Aviation Authority ban on operation to and from
Baghdad on security grounds, Etihad Airways has
suspended all flights to the Iraqi city with immediate effect and until further
The safety of
our customers and employees is always our first priority. We will continue to work
closely with the authorities and monitor the security situation before
recommencing scheduled services to Baghdad.
Etihad Airways is offering
the following options for guests who have already purchased tickets for travel
- Cancellations and refunds
are permitted free of charge whether the ticket is wholly or partially
utilised. The refund on partially utilised ticket will be calculated based on
the pro-rata mileage flown.
- Any cancellation/refund fees
and service fees are waived.
- Re-routing and endorsements
onto other airlines are not permitted
- Guests booked to fly to
Baghdad are advised to contact their travel agent through whom the original
ticket was purchased or their nearest Etihad Airways office.
For more information,
please visit etihad.com or call Etihad Airways’ Contact Centre on: +971 (0)2
599 0000 (UAE).
for this inconvenience. Etihad Airways is doing everything possible to minimise
the impact of this disruption.