11 Jun 2013 12:00
Etihad Cargo has certified international ground handling services company Worldwide Flight Services (WFS) as a Preferred Handling Partner (PHP). Etihad Cargo is the fast-moving cargo wing of Etihad Airways, the national airline of the United Arab Emirates.
companies who meet the high service performance standards of Etihad Cargo and
can assure consistency in quality across their regional operations can be PHP
Cargo has specific performance benchmarks in the areas of safety, security
management, regulatory compliance, training, IT interfaces, business planning
and risk management.
two-year PHP certification with WFS is focused initially on six Etihad Cargo
stations; London, Brussels, Paris, Bangkok, Washington and Seattle. Etihad Cargo hopes to expand cargo operations
with WFS at other destinations over time.
Kerr, Etihad Airways Vice President Cargo, said: “WFS is a leader throughout the aviation
community, providing a broad array of quality and reliable ground services.
Etihad Cargo-WFS PHP deal will standardise the product and service we jointly
deliver, strengthen our network operations, and will enhance the reliability
and quality of ground handling services to our customers. It also raises the bar for other suppliers to
join our Etihad Cargo PHP program.
forward to developing this partnership into one of mutual confidence and trust,
and maximising the returns on our commercial operations.”
Bijaoui, President and Chief Executive Officer of Worldwide Flight Services,
said: “We are proud to have attained the status of a Preferred Handling Partner
of Etihad Cargo at major stations in Europe, North America and Asia. We welcome
a program that promotes high quality cargo handling procedures and world class
service levels because it enables us to demonstrate the professionalism and
consistency of our people and processes, and provide for ongoing growth opportunities.
stations around the world will work hard to showcase our service quality to
Etihad Cargo and to further develop our relationship based on our proven
ability to deliver the outstanding performance levels the airline demands for
Cargo serves 92 destinations internationally and operates a fleet of three
Boeing B777F, one Boeing 747-400F, one Boeing 747-ERF, one Boeing 747-8F and
two Airbus A330-200F.