Before you fly

All you need to know about how much luggage to carry, what items you can and cannot bring onboard and how to track your luggage if it is delayed.

We understand that special needs require special service. Just tell us what your special requirements are when making your reservation and we’ll do our very best to make you feel at home.

Experience the famed hospitality of our country. Take advantage of our visa services to make that trip to the UAE.

Children above the age of 5 and below the age of 12 and travelling alone are treated as Unaccompanied Minors (UM’s). UMs are charged at the adult rate and can only be booked on Etihad-operated flights.