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Baggage

Excess baggage


You can pre-purchase from the time of booking until 24 hours prior to departure.

  • Pay online as you go through the booking flow or though Manage my booking and secure a 25% discount upon the rates at the airport.
  • Etihad Guest members can redeem miles for excess baggage.
  • Call our Contact Centres and pay over the phone with your credit card to secure a 15% discount upon the rates at the airport. Note: debit cards are not accepted.
  • Visit the local Etihad office near you and pay in person using cash or credit card to secure a 15% discount upon the rates at the airport. Note: you cannot pay over the phone in these offices.

How it works

Excess baggage with our partners


If your Etihad Airways ticket itinerary includes flights operated by other airlines, different baggage rules may apply. You can only purchase excess baggage with partner airlines when you check-in at the airport.

Etihad Airways Partners
 Equity partners
Codeshare partners

View our codeshare airline partners


Onboard services

Wi-Fi

You can purchase wireless internet access using your credit card, redeem a voucher or connect using your existing account with selected Wi-Fi roaming partners. Internet pricing packages start at $5 for 30 minutes and details can be found on the inflight Wi-Fi portal.

*Only available on selected Etihad Airways aircraft.

Our inflight entertainment

Extra Legroom Seat

Upgrade to greater comfort for a small additional charge.
Rates Sector
USD 20

India, Bangladesh, Pakistan, Nepal, Sri Lanka, Maldives, Lebanon, Jordan, Iran, Iraq, Egypt, United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait.

Nagoya - Beijing v.v. sector

USD 50

Nigeria, Sudan, Kenya, Morocco, Seychelles, Cyprus, Greece, Istanbul, Armenia, Belgrade, Belarus, Russia, Kazakhstan, Uganda, Algeria, Georgia and Tanzania.

USD 70

South Africa, Thailand, Singapore, Malaysia, Japan, China, Korea, Philippines, Vietnam, Indonesia and Hong Kong.

Brisbane - Singapore v.v. sector

USD 90

France, Netherlands, Italy, Switzerland, Belgium and Spain.

USD 120

United Kingdom, Ireland, Germany and Brazil.

USD 175

United States, Canada, Australia and New Zealand.

How to book

Duty Free

Why wait until you're on board to start shopping? Now you can receive a 10% discount when you shop for the latest fragrances, cosmetics, jewellery, watches and more and have them delivered directly to your seat on board. Select your choice of duty free products for your next flight and get 10% off the total amount of your pre-order.


Simply email dutyfree@etihad.ae with your choice of products, complete travel details and flight number. Please allow at least 72 hours to process orders.

Discount not applicable on alcohol and cigarette purchases. Due to weight and space restrictions on some aircraft, some products may not be available.

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Ground services

Etihad Meet & Greet

Arrivals

Gold Service
(AED 200, USD 55 / per person)

  • Personal welcome on arrival at Abu Dhabi International Airport (1 staff for every guest or couple traveling together).
  • Staff will meet you at the arrival gate lounge or bus disembarkation point.
  • Assistance throughout the arrival process and immigration fast track.
  • Complimentary porter service from the baggage belt to the curbside.

Silver Service
(AED 100, USD 27 / per person)

  • Personal welcome on arrival at Abu Dhabi International Airport (1 staff for 2 to 5 guests).
  • Staff will meet you at the arrival gate lounge or bus disembarkation point.
  • Assistance throughout the arrival process and immigration fast track.

Transit

Gold Service
(AED 325, USD 89 / per person)

  • Personal welcome on arrival at Abu Dhabi International Airport (1 staff for every guest or couple traveling together).
  • Staff will meet you at the arrival gate lounge or bus disembarkation point.
  • Assistance throughout the arrival process, including escort from arrival gate to Etihad Airways Premium Lounge Terminal 1 and escort from Etihad Airways Premium Lounge Terminal 1 to the departure gate.
  • Available for guests who has up to 5 hours transit in Abu Dhabi.

Departure

Gold Service
(AED 250, USD 68 / per person)

  • Personal welcome on arrival at Abu Dhabi International Airport (1 staff for every guest or couple traveling together).
  • Staff will meet you at the airport Business Class check-in Terminal 1.
  • Assistance throughout the departure process, including escort from Business Class check-in desk Terminal 1 to Etihad Airways Premium Class Lounge Terminal 1.

Book online using your credit card

Chauffeur

The complimentary Etihad Chauffeur service is offered to all First and Business Class guests*. This service is offered in over 40 destinations around the world.

*excluding those on promotional fares


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Etihad Luxury Coach

Economy Class guests can access our complimentary inter-emirate Etihad Luxury Coach services to Dubai and Al Ain when arriving or departing from Abu Dhabi International Airport.



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Abu Dhabi Stopovers

Essential Abu Dhabi Stopover
Enjoy the second night free, and the first night at a great rate. Hotel rates start from 37 USD per person / room! Choose from a wide range of hotels and get instant booking confirmation.



Book now

Essential Abu Dhabi Transit
One round of golf including club rental for only 40 USD. Access to the pool at Yas Links Golf Course for only 40 USD.



Book now


Premium Stopover
Fly First Class to Abu Dhabi and beyond and enjoy two complimentary hotel nights. Or, fly Business Class to Abu Dhabi and beyond and enjoy one complimentary hotel night!



Book now

Islamic City Stopover
Dedicated Guest Guides for educational city tours/safaris and choose from a selection of dry hotels!



Book now

MICEconnect

A dedicated booking enquiry form for all your meeting, incentive and conference group requests to the UAE.



Send us your enquiry

Insurance

Travel Guard

Travel Guard insurance is available if you are a resident of any of the following countries below.

Please download the policy based on your  country of residence. We recommend that you download and print the policy wording for your reference and record.The files are in PDF format. Adobe Acrobat is required to view files. 

Bahrain

Cyprus

France

Germany

Greece

Italy

Kuwait

Qatar

Switzerland

UAE

 

 

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Children

Unaccompanied minors


Age travelling alone Travel requirement
Below (but not yet) 5 Cannot travel alone.
Must be accompanied by a passenger age 18 and above.
5 and up to (but not yet) 12 Can travel alone with the Unaccompanied Minor service. 
Adult fare must be paid.
12 and up to (but not yet) 16 Can travel alone. Adult fare must be paid.

The Unaccompanied Minor service is available at an additional fee.
  • Journeys to/from GCC (Bahrain, Kuwait, Qatar, Saudi Arabia, Oman and the UAE) - USD 60
  • Journeys between the UAE and the rest of the world - USD 100

    On connecting journeys, the highest rate will apply for the whole trip. Example: Bahrain to Abu Dhabi to London will cost USD 100.

How to book

Upgrade options

Etihad Select Upgrade

Submit an offer through our bidding system to get upgraded to the next higher cabin. Guest with confirmed tickets will be notified through email about potential availability of seats for upgrades. The higher the amount you offer, the greater chances for you to experience our world-class services.


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Etihad Guest Miles Upgrade

When you have sufficient guest miles in your Etihad Guest account, reward yourself and redeem your miles to upgrade your flight. The number of guest miles required for an upgrade depends on the destination, upgrade cabin and class of original booking.


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Push Upgrade

If you prefer to speak to one of our agents, you can call our Global Contact Centre to purchase a Push Upgrade 48 hours prior to departure. Upgrades are subject to eligibility and seat availability.


Contact us

Instant Airport Upgrade

If you have not managed to upgrade prior to check-in, you may request to purchase an Instant Airport Upgrade from the Etihad check-in agent.



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Purchase full premium class

A guaranteed way to step into unparalleled comfort onboard is to purchase the full premium class product. Change your confirmed tickets to First Class or Business Class by contacting your travel agent, our Global Contact Centre or directly visiting one of our Etihad Offices.


Contact us