18 Apr 2013 09:30
Etihad Airways, the national airline of the United Arab Emirates, has unveiled the new Etihad Travel Mall, its flagship one-stop travel retail and check-in facility, in Dubai.
His Highness Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of the Dubai
Aviation Authority and Emirates Group, officially opened the Etihad Travel Mall
during a ribbon cutting ceremony hosted by James Hogan, Etihad Airways
President and Chief Executive Officer.
The Etihad Travel Mall offers, under one roof, everything guests need to
plan, book and travel with the airline.
Guests are able to purchase a ticket, check-in for a flight, drop off
baggage and board an Etihad Express luxury coach bound for Abu Dhabi
International Airport. After checking in at Etihad Travel Mall, guests may
proceed to immigration and security on arrival at the airport.
The check-in and transport facilities replace the airline’s previous
facilities at Chelsea Tower on Sheikh Zayed Road. The airline will continue to
offer Etihad Express luxury coach service from its existing location at Dubai
Three of the airline’s subsidiaries have facilities within the Etihad
Travel Mall, making it a valuable resource for a range of travel needs:
- Etihad Holidays, the
leisure holiday division, offers exclusive rates on hotels and
fully-inclusive holiday packages to destinations across the airline’s
- Hala Abu Dhabi, the
destination management company, offers business and conference services as
well as leisure arrangements for Abu Dhabi and the UAE for local and
international visitors, including hotels, tours or tickets to events, such
as concerts and the Formula1 Etihad Airways Abu Dhabi Grand Prix; and
- HTM(Hala Travel
Management), a joint venture with BCD Travel, offers the full range of
corporate travel management services and solutions for clients across
government and private sectors.
Also opening soonat the Etihad Travel Mall will bea variety of retail
- Relay, a newspaper, magazine, book and convenience store;
- Hertz, the leading rental car service and Preferred Partner of Etihad
- Arab Link, a money transfer and currency exchange service by Abu Dhabi
- jones the grocer, the gourmet food emporium and café.
Mr Hogan said: “Etihad Airways was established with the mandate to
become the best airline in the world. Now, as we approach our 10-year
anniversary, an expanded vision is emerging. Etihad Airways is set on a
trajectory to go farther and to also become the world’s best travel company.
“We will continue to look at ways in which we can offer a more seamless,
enjoyable experience for our guests and ultimately transform the expectations
of air travellers.
“This new facility is a demonstration of our commitment to our guests
within our home market, offering a more comprehensive service with a complete
one-stop location for all of their travel needs.”
The Etihad Travel Mall will also serve as the base for the airline’s
Dubai and Northern Emirates sales teams.
Location of Etihad Travel Mall: Indigo Central, Al Safa, adjacent to Interchange 3 on Sheikh Zayed Road. Next to Infinity showroom and opposite Noor Islamic Bank Metro.