Young adults from the age of 12 and below the age of 16 travelling alone without parents/guardians are entitled to the UM service if specifically requested by the parent or guardian.
After check-in, your children are our responsibility. We guide them through passport control and security checks right up to the aircraft and then ensure they enjoy a pleasant flight.
Upon landing, they are introduced to one of our ground hosts, who escorts them to the arrivals hall to be met by you.
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