ALL – Accor Live Limitless

You’ll earn Accor Rewards points every time you book your stay in any ALL, Accor’s new lifestyle loyalty programme's participating property. From luxury resorts to economy lodging, Accor offers a range of hotel brands for you to choose from in 92 countries across the globe.

All.Accor.com

How you'll earn miles

  1. Book your hotel stay through All.Accor.com.
  2. Enroll in the ALL – Accor Live Limitless loyalty programme.
  3. Select Etihad Guest Miles as your earning preference.
  4. Convert your ALL – Accor Live Limitless points into Etihad Guest Miles (4000 ALL points = 2000 Etihad Guest Miles).
  5. Present your ALL – Accor Live Limitless card when you check-in to participating Accor Live Limitless property.

Don't let your miles fly away

If you forgot to claim your partner miles or they aren’t showing up in your Etihad Guest account, contact the Accor Live Limitless customer service on https://www.all.accor.com/gb/leclub.

  • Your name
  • Your Accor Live Limitless number
  • Your booking dates
  • Your hotel name
  • Your location
  • Your invoice number

Please retain all original receipts until your Etihad Guest Miles are credited to your account.

Based on the conversion ratio of 4000 Rewards points = 2000 Etihad Guest miles, you will earn :

  • 1.25 Etihad Guest Miles for every 1€ you spend in Sofitel, Pullman, MGallery, Mercure, Grand Mercure, Novotel and Suite Novotel.

  • 1.25 Etihad Guest Miles for every 2€ you spend in ibis and ibis Styles.

  • 1 Etihad Guest Mile for every 2€ you spend in Adagio.

  • 1 Etihad Guest Mile for every 4€ you spend in Adagio Access.

Your loyalty is even more rewarded :

  • Up to 25% more miles if you’re a Silver Accor Live Limitless member.

  • Up to 50% more miles if you’re a Gold Accor Live Limitless member.

  • Up to 75% more miles if you’re a Platinum Accor Live Limitless member.
     

  • In order to earn award miles automatically after each qualifying stay, you must register directly online via this link - Accor Live Limitless enrolment or at any of our participating hotels.

  • Etihad Guest members who are already members of Accor Live Limitless and who wish to earn award miles directly after each stay must select Etihad Guest as their preferred award partner in their ALL - Accor Live Limitless profile and choose the automatic earning function (second option).

  • Eligible Rate means all public, corporate and promotional rates, except for tour operator rates, staff rates, groups and bookings done online through third parties. Book on All.Accor.com or our brands.com to get the best of our hotels.

  • Non-eligible expense includes taxes, service charges, gratuities and all others expenses that are not specifically listed as eligible.

  • Miles will be credited to your mileage account automatically after your stay.

  • In addition to the automatic earning function, Accor Live Limitless’ members can also convert their points into Etihad Guest miles at the ratio of 4,000 Accor Live Limitless points = 2,000 miles.

  • The general business terms and conditions of Accor Live Limitless apply. Feel free to consult Accor Live Limitless terms & conditions.

  • The miles will be credited to the member’s account within 6 to 8 weeks upon check-out or conversion made.