Her Highness Dr. Sheikha Shamma bint Mohammed Al Nahyan has made a special visit to Etihad’s Global Business Service Solutions (GBSS) facility in Al Ain.
Today’s visit was part of
Etihad Aviation Group’s (EAG) activities to mark International Women’s Day,
recognised internationally on 8 March each year to celebrate the achievements
of women. This year’s theme is “Be Bold for Change.”
H.H. Dr. Sheikha Shamma Al
Nahyan was taken on a tour of the GBSS centre by Saada Al Taei, Senior Manager
– Service Delivery. The visit concluded in a majlis area where Her Highness
spoke to some of the staff and met other members of EAG.
“The GBSS is a great example
of how a company can empower women, said H.H. Dr. Sheikha Shamma Al Nahyan. The
facility offers a wide range of training and career development opportunities
in the community of Al Ain. It was refreshing to see such a high percentage of
female staff who have become role models for Emirati women in the workforce. I
am proud of the women’s contribution to society and their efforts to develop
their careers,” added H.H. Dr. Sheikha Shamma Al Nahyan.
The GBSS is a dedicated
revenue accounting centre of excellence and was officially opened in March of last
year. It was set up to engage the local Emirati workforce, particularly women,
who make up 95% of the staff.
Hareb Almuhairy, Senior Vice
President, Corporate and International Affairs at Etihad Aviation Group, said:
“We are honoured that H.H. Dr. Sheikha Shamma Al Nahyan has taken the time to
visit the GBSS and see first-hand the impressive work of staff. Their
contribution is very important to the efficiency of Etihad Airways, our equity
partners and right across EAG, while the centre brings long term economic
benefits to Al Ain and the wider emirate of Abu Dhabi.”
A total of 280 women work at
the GBSS, which follows existing programmes to attract UAE nationals, such as
cadet pilots, engineers, graduate managers and the all-female Al Ain Contact Centre.
Amna al Ameri, who joined
GBSS as a Business Partner, said she was attracted to Etihad because of the
importance it places on empowerment. “Etihad Airways is one of the top aviation
companies in the world. Its initiatives to develop employees captured my
attention. These opportunities are rare and I find myself very lucky to be
working for a global company in my hometown.”
EAG employs 9,752 women
across 126 nationalities, representing 36% of the overall 26,762 staff. UAE
nationals represent the largest female group with 1,542 women, followed by 918
women from India, 792 from the Philippines, 587 Romanian and 579 hailing from
the UK. Other prominent female nationalities are Moroccans, Serbians,
Ukrainians, Australians and Italians. Amongst the women furthest from their
home countries are eight Mexicans, 106 Brazilians and one from the tiny South
Pacific island of Tonga, 14,938 kilometres from EAG’S home of Abu Dhabi.
The vast majority of female
employees work for Etihad Airways based in the UAE. However, the women are
spread far and wide in terms of departments and locations. Female staff can be
found amongst the flight deck crew, cabin crew, at Etihad Airways Engineering,
Etihad Cargo, Etihad Global Loyalty Company and Etihad Airport
Services Catering. In their
roles, the women are dispersed globally, as far afield as China, Vietnam,
Kazakhstan, Uganda, Brazil and Canada.
EAG’s other activities to
mark International Woman’s Day include a series of inspirational guest speakers
and workshops to inspire and motivate staff and encourage conversations on