Name format

General

Enter the family name in the last name field and the given name (first and middle) in the first name field.

Compound names

When you have a hyphenated surname, an apostrophe in the surname or a double surname, delete the hyphen/apostrophe and replace with a space while entering the family name in the last name field.

for example MR. JAMES ROBERT BRYCE-BUCHANAN as

Name format image on booking page

Single letter family name

When you have a single letter family name, double the single letter and update in the last name field followed by the given names. Etihad system inhibits the surname, only when the single letter is I, Z, B and C as there letters are used for infant, stretcher and group bookings respectively.

for example MISS MOAN Y as

Name format image on booking page

Duplicate names

When names in a booking being created are an exact match, whenever possible add middle names and/or different titles if applicable to make them unique for differentiation, else create a separate booking. For example;

Name format image on booking page

No Family/Last name/Surname

When the family name is not available,enter the given/first name in the last name field and enter the given name as FNU (First Name  Unknown).LNU must not be used in the name field.

No Given/First name

When the given names (first and middle) are not available,enter the family name in the last name field and update given name as FNU.

Name suffix

To accomodate name suffixes (Such as Junior,Senior and III) add the suffix to the family name.

Full name on one line

If the full name is in one line on the passport, check the name on MRZ. MRZ refers to Machine Readable Zone ,at the bottom of the identity page at a beginning of a passport page.

 

MRZ:

 

Where  P - indicates the type of document (Passport)

           EGY - Country code   

   SHAHIN - Surname (Surname always follow the contry code without and space or seperators)

           AHEMD<MAGED<MAHMOUD<ELSAYED - First name and subsequent names

Update the name on the booking as :

Long names

Etihad reservation system accepts only uo to 28 characters in each name field (i.e. First Name and last name).When the name is longeror when there insufficient space on the ticket ,add as many as name as possible from the first name and surname on the passport and omit the rest.However travel docs (SSR DOCS) must be updated with full name.

E.g.   LAST NAME :- AMARASINGHE ARACHCHIGE

         FIRST NAME :- SAMINTHA NIRMANI PERERA

Update the name on the booking as :

Names with special characters

While entering names with special characters e.g. umlauts,agent need to check the MRZ on the guest passport and enter the name accordingly

Name on passport

 

MRZ :

Where  P - indicates the type of document (Passport)

           SWE - Country code   

           LAAAAS - Surname where A is entered as AA

           GOERAN<TONY<BERTIL - First name where O is entered as OE                   

Update the name on the booking as :