Your Consent
Your Consent
By
continuing to use our website, you are agreeing to our placing cookies on your
computer in order to analyse the way you use our website. Please read this cookie policy carefully for
more details about the information we collect when you use this site.
If
you do not wish to accept cookies in connection with your use of this website,
you must stop using our site.
What is a cookie?
What is a cookie?
A cookie is a
small file of letters and numbers that are placed on your browser or the hard
drive of your computer. Cookies contain
information that is transferred to your computer's hard drive.
Key Concepts
Key Concepts
First
and third-party cookies: whether
a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.
First-party cookies are those set by a website that is being visited by the
user at the time (e.g., cookies placed by www.etihad.com).
Third-party
cookies: are cookies that are set by a domain other than
that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that
website this would be a third-party cookie.
Persistent
cookies: these cookies remain on a user’s device for the
period of time specified in the cookie. They are activated each time that the
user visits the website that created that particular cookie.
Session cookies:
these cookies allow website operators to link the actions of a user during a
browser session. A browser session
starts when a user opens the browser window and finishes when they close the
browser window. Session cookies are
created temporarily. Once you close the
browser, all session cookies are deleted.
How to delete and block our cookies
How to delete and block our cookies
You block cookies by activating the setting on
your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to
block all cookies (including essential cookies) you may not be able to access
all or parts of our site.
Unless you
have adjusted your browser setting so that it will refuse cookies, our system
will issue cookies as soon you visit our site. Turning off or deleting cookies will not prevent device identification
and related data collection from occurring.
How to turn cookies off?
How to turn cookies off?
Internet browsers allow you to change your cookie
settings. These settings are usually found in the 'options' or 'preferences'
menu of your internet browser. In order to understand these settings, the following
links may be helpful. Otherwise you should use the 'Help' option in your
internet browser for more details.
Can I withdraw my consent?
Can I withdraw my consent?
Once you have given us your consent to the use of
cookies, we shall store a cookie on your computer or device to remember this
for next time. This will expire
periodically (and in all cases within 13 months). If you wish to withdraw your consent at any
time, you will need to delete your cookies using your internet browser
settings.
For further information about deleting or
blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2.
What personal information do cookies collect?
What personal information do cookies collect?
Generally, a cookie will contain a string of text
that contains information about the browser. To work, a cookie does not need to
know where you are from, it only needs to remember your browser.
Some cookies
we use may store more personal information about you. However, this can be done
only if you yourself have provided the our website with that personal
information.
What cookies do we use and why?
What cookies do we use and why?
The cookies used on our site are categorised as
follows:
- Strictly
necessary
- Performance
- Functionality
- Targeting
STRICTLY NECESSARY
“Strictly Necessary” cookies let you move around the website and use essential features like secure areas and shopping baskets. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet.
We use these Strictly Necessary cookies to:
- Remember information you have entered on order forms when you navigate to different pages during a web browser session;
- Remember the goods and services you ordered when you get to the checkout page;
- Identify you as being logged in to our website;
- Make sure you connect to the right service on our website when we make any changes to the way the website works;
- Route users to specific applications of a service, or specific servers.
Accepting these cookies is a condition of using the website, so if you prevent these cookies we can't guarantee your use of our website or how the security on our website will perform during your visit.
PERFORMANCE
“Performance” cookies collect information about how you use our website (e.g., which pages you visit, and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is.
We use Performance cookies for:
- Web Analytics: to provide statistics on how our website is used;
- Ad Response Rates: to see how effective our advertisements are, including those pointing to our sites;
- Affiliate Tracking: to provide feedback on an anonymous basis to partners that one of our visitors also visited their website. This can include details of any products purchased;
- Error Management: to help us improve the website by measuring any errors that occur; and
- Testing Designs: to test different designs of our website.
Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.
By using our site, you accept the use of “Performance” cookies. Accepting these cookies is a condition of using the website, so if you prevent them we cannot guarantee how our site will perform for you.
FUNCTIONALITY
“Functionality” cookies are used to provide services or to remember settings to improve your visit.
We use Functionality cookies to:
- Remember settings you've applied, such as layout, text size, preferences, and colours;
- Remember if we've already asked you if you want to fill in a survey;
- Show you when you're logged in to the website.
Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.
TARGETING
“Targeting”
cookies are linked to services provided by third parties, such as 'Like'
buttons and 'Share' buttons. Third parties provide these services in return for
recognizing that you have visited our website.
We use Targeting
cookies to:
- Link to social networks like Facebook, who may subsequently use
information about your visit to target advertising to you on other
websites;
- Provide advertising agencies with information on your visit so that
they can present you with advertisements in which you may be interested, including advertisements about our group or
affiliate companies and other Etihad brands such as Etihad Cargo, Etihad
Holidays and Etihad Guest, and our partners.
If the
device used to access our website is being shared with several people, the
person viewing advertising content might not be the person who visited our
website.
All of these
cookies are managed by third parties, and you may refer to the third parties'
own website privacy notifications for further information.
By using our site,
you accept the use of "Targeting" cookies. In some cases
accepting these cookies may be a condition of using the website; so if you
disable or block them we cannot guarantee how our site will perform.
More information about cookies
More information about cookies
Google Analytics
This website uses Google Analytics, a web
analytics service provided by Google, Inc. (“Google”).
Google
Analytics uses cookies, which are text files placed on your computer, to help
the website analyze how users use the site. The information generated by the
cookie about your use of the website (including your IP address) will be
transmitted to and stored by Google on servers in the United States. In case of
activation of the IP anonymization,
Google will truncate/anonymize the last octet of the IP address for Member
States of the European Union as well as for other parties to the Agreement on
the European Economic Area. Only in exceptional cases, the full IP address is
sent to and shortened by Google servers in the USA. On behalf of the website
provider Google will use this information for the purpose of evaluating your
use of the website, compiling reports on website activity for website operators
and providing other services relating to website activity and internet usage to
the website provider. Google will not associate your IP address with any other
data held by Google. You may refuse the use of cookies by selecting the
appropriate settings on your browser. However, if you do this, you may not be
able to use the full functionality of this website.
For more information about
Google analytic cookies, please see Google's help pages and privacy policy: Google's
Privacy Policy and Google Analytics Help pages
Google have developed the
Google Analytics opt-out Browser add-on for the Google Analytics JavaScript
(ga.js, analytics.js, dc.js). If you want to opt-out of
Google Analytics, you can download and install the add-on for your web
browser. For more information, click
here: https://tools.google.com/dlpage/gaoptout?hl=en.
Adobe Analytics
This is a web analytics service provided by Adobe. This website uses Adobe analytics and onsite personalization services cookies to measure your use of this website. You can find out more about these cookies by clicking here.
Mouseflow
This website uses Mouseflow - a website analytics tool that tracks clicks, mouse movement, scrolling, attention, keystrokes, and other details about your browsing. For more information about Mouseflow, please visit Mouseflow website on https://mouseflow.com/
If you do not wish to be tracked, you can opt-out at https://mouseflow.com/opt-out
Information about cookies
You can also find other useful information about cookie at: http://www.allaboutcookies.org
Behavioural Advertising
A guide to behavioural advertising and online
privacy has been produced by the internet advertising industry which can be
found at: http://www.youronlinechoices.eu and www.aboutads.info
Pixel Tracking and Audience Pixels
Pages of our websites and our e-mails may contain small electronic files known as pixels or web beacons (also referred to as pixel tags, tracking pixels, java tags and clear gifs) that allow us and our advertisers to:
- Personalize the online services and marketing communications;
- Collect statistics on our website and emails, for example to count users who have visited a page or opened an email;
- Verify system and server integrity;
- Match ads to users; and
- Allow you to take part in any contest or other promotional offers.
These pixels may collect personal information about you.
Spanish Data Protection Commissioner (AEPD)
Information on the AEPD cookie guide
can be found on the AEPD website at https://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/Guia_Cookies.pdf. A detailed list of all cookies which are used by our website can be found here.
International Chamber of Commerce United Kingdom
Information on the ICC (UK) UK cookie guide can be found on the ICC website section: https://iccwbo.org/privacy/