For 24-hour emergency medical assistance, refer to the country where you purchased your travel insurance policy for the relevant contact details:

All countries except USA, Belgium, Italy, Switzerland, France:
Telephone : +44 1273 400 610
Email: Etihad.assistance@travelguard.com 

United States of America:
Telephone: +1 877 206 3157 (toll free) or +1 817 826 7036 (direct)
Email: aigtacallcentersupervisors@aig.com

France:
Telephone : +33 149 02 46 70
Email: travelassist.fr@travelguard.com 

Belgium:
Telephone: +32 3 253 69 16 

Italy:
Telephone : + 44 1273 740884
E-mail: travelassist.it@travelguard.com

Switzerland:
Telephone: +41 43 333 37 74 

Arabic speaking passengers:
Telephone: +971 4 6014455
Or email on: Etihad.assistance@chartisinsurance.com 
(This service is available from Sunday to Thursday, 8:00 hours to 17:00 hours, local UAE time)