Abu Dhabi, United Arab Emirates – Etihad Airways, the national airline of the UAE, has relaunched its award-winning loyalty programme, Etihad Guest. The redesigned and upgraded reward scheme now offers its members significantly enhanced benefits. There are currently more than 6.5 million Etihad Guest members worldwide, enjoying the benefits of one of the travel industry’s leading reward programmes.
- Relaunched with new design and
refreshed ‘look and feel’
- Coming soon: Etihad Guest miles will no longer expire
- Exclusive rewards and discounts for
members
- Chauffeur service in Abu Dhabi
for reward seats
Members
will soon be able to pay with Etihad Guest Miles for more travel ancillaries,
using either their miles or a combination of miles and cash, and ancillaries
like economy space, extra baggage and insurance through the etihad.com booking engine.
Upgrades and related services, such as excess baggage and taxes, will also be available
with miles on Etihad.com.
Robin
Kamark, Chief Commercial Officer, Etihad Aviation Group said: “We are very
proud of the Etihad Guest programme and through its well-timed relaunch are
striving to deliver new and more innovative ways of rewarding the loyalty of
our millions of guests worldwide, by removing restrictions wherever possible,
and by providing a wider range of superior benefits and products, delivered to
them with the style and professionalism they have come to expect from Etihad
Guest.
“We will continue to engage
with our members, whether existing or new, on an even greater personal level
moving forward, so Etihad Guest can evolve based on the needs of our customers,
and also to cater to developing global travel trends.”
Guests with Gold and above tier
status will be offered a complimentary one-way chauffeur service to or from Abu
Dhabi International Airport, when travelling in Business and First on miles
redemption tickets.
In a further planned
enhancement to the programme, Etihad Guest Miles will no longer expire and will
remain valid as long as one eligible transaction is made every 18 months. Discounts for purchasing
Wi-Fi and seat selection will be available exclusively for members and they can
pay for Wi-Fi with miles.
Etihad
Guest’s top tier Platinum members will now benefit from a dedicated contact
number for premium guest service agents who are available to assist.