Talk to us
Our Contact Centre is experiencing a high volume of calls, this means it may take longer for us to answer your call. If your travel plans have been affected by our network changes, you don’t have to contact us straight away to change your flight. We’ll keep your ticket open for you to book whenever you’re ready.
If your travel plans have been impacted, you can rebook for free or use the value of your flight towards your next trip with Etihad Credit. We’ll reward you with up to US $400 and up to 5,000 Etihad Guest Miles to make your next break even better. Request Etihad Credit.
Booked with a travel agent or another airline? Speak to them to change or cancel your booking.
You can also get in touch with us on Facebook or Twitter, or follow our adventures around the world on YouTube and Instagram. Comment, tag and share your Etihad experience.
Join us on Facebook
Visit our YouTube site
Read our baggage guide to work out your baggage allowance, track bags that may be missing or up to 30% off extra baggage.
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Left something behind? We'll do our best to help you find it.
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We love to hear from you! If you've had a great journey or want to share some feedback with us
about something that's gone wrong, we'd like to know.
Have a story, news you’d like to share or just want to get in touch with our media team? Contact email@example.com. For all other enquiries, please call +971 600 555 666 in the UAE or get in touch with one of our Global Contact Centres.
We’re taking extra steps to make sure you feel safe and well when you travel. We've limited touchpoints and allowed for more distance between you and other guests, and for extra peace of mind, we’ve introduced a team of Wellness Ambassadors to help at every point of your journey.