Abu Dhabi, UAE – Etihad Airways has become the first airline in the region to offer fully automated credit card Installment payment plans after partnering with PayFort, the leading online payment service provider in the Arab world.
initiative allows Etihad Airways to offer consumers who book directly via
Etihad.com that range from three to 60 months. Seventeen of the region’s
leading banks are taking part in the programme.
This is the
latest enhancement in Etihad’s ongoing digital transformation, after
establishing its Digital Transformation and Innovation team at the start of
Airways Vice President Digital Strategy and Innovation Justin Warby, said:
“Etihad is committed to continually enhancing the travel experience by
providing greater choice and flexibility to our guests while ensuring we make
it as easy and secure as possible to transact through our direct channels,
partnering with PayFort we’re able to offer fully automated, best in class
technology solutions provided by the industry leaders. We’re taking a global
outlook and bringing best practice to the region. ”
20 payment methods available on its website, Etihad Airways offers diverse
payment solutions to meet both global and local needs.
this initiative was designed to assist low to medium income travellers and
families by empowering them with the ability to book travel without the burden
of having to pay for it up front.
perhaps an example of the most intuitive use of technology we can provide as an
airline. At a broader sense we’re building technology and innovation into all
areas of our business as an enabler for better product and service delivery,
business efficiencies and customer service.”
Airways created its specialised Digital Transformation & Innovation team as
an in-house research, development solution delivery programme to lead the
airline’s digital transformation. Its mission is to turn Etihad Airways into
the industry’s leading, integrated airline capable of harnessing emerging
technologies and capabilities, big data and innovation to create a product and
service offering unique to the individual passenger.