Flight status

Track a flight or check its status up to two days in advance

Latest travel updates

Etihad Airways flight EY480 from Abu Dhabi Zayed International Airport (AUH) to Medan Kuala Namu International Airport (KNO) on 30 October has been delayed due to a technical issue. You will now continue your journey on an alternate aircraft.

 

Subsequently, the return flight EY481 from Medan Kuala Namu International Airport (KNO) to Abu Dhabi Zayed International Airport (AUH) on 31 October will also be delayed. 

  

We apologise for the delay and our teams are doing their best to help you on your journey.

 

If you are booked on one of these flights, please check your contact details are up to date by visiting etihad.com/contactme. This will ensure we can update you via SMS or email with the latest flight information.

  

If you need to make changes to your booking or have a question, we’re here to help. Visit Contact us - Etihad Airways for our local phone numbers, live chat and social media accounts. 

 

The safety and comfort of our guests and crew is our number one priority. We apologise for the inconvenience to your travel plans

Stay connected in the sky for free

Did you know, Etihad Guest members get free Wi-Fi on board to use messaging apps? So, it’s easier than ever to keep family and friends updated about your arrival from the sky. Not a member yet? 

Stay connected in the sky for free

Stay connected in the sky for free

Did you know, Etihad Guest members get free Wi-Fi on board to use messaging apps? So, it’s easier than ever to keep family and friends updated about your arrival from the sky. Not a member yet? 

Stay connected in the sky for free

Zayed International Airport: Location, parking and more

Zayed International Airport is located close to Khalifa City A, about 30 minutes from the city centre of Abu Dhabi. 
There are 1,500 long-term parking spaces and over 3,000 short-term parking spaces. And if you’re dropping someone off or picking them up, you can do so from directly outside the terminal building.

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Zayed International Airport: Location, parking and more
Frequently asked questions

Here’s a description of each flight status:

  • Departed: The flight has left its point of origin.

  • Delayed: We’re expecting this flight to depart later than planned. The original departure time will be crossed out, and the new departure and arrival times will be in red.

  • Scheduled: We’re expecting this flight to depart as planned.

  • On time: Shown on the day of travel, this indicates the flight is operating at the planned time.  

  • Arrived: This flight has landed on time.

  • Arrived late: This flight landed later than scheduled. The planned arrival time will be crossed out, and the actual arrival time will be in red.

  • Awaiting response: Information for this flight is yet to be updated. Please check again later.

If both of your flights are operated by Etihad, we’ll manage this for you, so there’s nothing you need to do. We’ll rebook your connecting flight and you’ll be able to view the amended details at etihad.com/manage.    

 

If your connecting flight is operated by another airline, please contact them for assistance. 

 

For all Etihad flights, please ensure your contact details are up to date at etihad.com/manage so that we can alert you of any changes to your trip.

It is rare that Etihad flights are cancelled, and we apologise for the inconvenience. 

 You’ll receive an email letting you know what options are available to you next. If you have a connecting flight, options for rebooking your entire itinerary will be provided.     

 If your flight is cancelled more than three days in advance, you’ll find alternative flight options at etihad.com/manage. For cancellations from two days before departure, our team will actively assist you in rebooking your flight.

 Always ensure your contact details are up to date at etihad.com/manage so that we can contact you about changes to your flight.

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