Your wellness will always be our priority. From additional deep cleaning and contactless boarding to Wellness Ambassadors available 24/7; we’re taking extra steps to make sure you feel comfortable and protected when you travel.


We choose around the clock

Speak to our specially trained Wellness Ambassadors 24/7 via our live online chat.


We choose peace of mind

Our flexible fares give you the freedom to change your plans if you need to. 


100% of our crew are vaccinated 

We’re the first airline in the world to vaccinate all pilots and cabin crew on board against COVID-19.

Keeping you safe is our priority

Stay up to date with the
latest travel requirements.

You’ll only need to wear a mask if you’re flying to select destinations. Check our travel requirements for more.

Our aircraft are equipped with HEPA air filters which capture 99% of airborne microbes.

We’ve introduced additional deep cleaning and sanitisation at every point of your journey.

Wellness Kits are available on board, including a face mask, hand gel and sanitising wipes.

We deep clean and sanitise all of our aircraft on arrival at each destination.

Meals on board go through vigorous testing and are served in line with strict COVID-19 guidelines.

We’ve reopened some of our airport lounges, all with enhanced safety measures to keep you protected.

Our transfer buses, coaches and cars are deep-cleaned and sanitised after every trip.

Making sure you’re ready to travel

Checking in for your trip

Check in online from 30 hours before your flight. If you’ve been Verified to Fly, download your boarding pass to limit touchpoints at the airport. Prefer a bit more space on board? Upgrade to Business or book a Neighbour-Free seat in Economy.

Travelling to the airport

Our complimentary chauffeur and coach services are available to get you to and from the airport quickly and easily. There are extra safety measures in place, and all vehicles will be deep-cleaned and sanitised after every trip.

Your questions answered

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Deep cleaning and sanitisation

At the airport and on board, we’ve introduced additional deep cleaning that focuses on the surfaces that are touched most often. That includes our check-in counters, toilets, seats, seat belts, tray tables and entertainment screens so you can feel comfortable knowing that we disinfect every touchpoint of your journey more regularly.

We’ve also made sure that hand sanitiser is available throughout our airport terminals and on board.

Travelling through Abu Dhabi International Airport

From sterilisation booths to thermal scanning and facial recognition, ­Abu Dhabi airport is using cutting-edge technology to keep you protected when you fly.

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Flexible travel 

Our flexible fares give you the freedom to rebook your flight if your plans change, meaning you can look forward to flying with peace of mind. Book now.

Arriving safely at your destination

When we land, you’ll be directed by our crew to leave the aircraft in small groups. This will help to maintain social distancing and avoid any crowding as you make your way into the airport.

Remember, every airport will implement their own guidelines to keep you protected, and you should follow these at all times. We’ll share as much information about these guidelines as we can before you travel.

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