Bid to upgrade

Fast track through the airport, stretch out on board with a fully-flat bed and dine any time you’re hungry. Bid to upgrade to Business or First Class using Etihad Guest Miles or cash. Your original baggage allowance will still apply. Check your previous booking confirmation to find out how much baggage you can take with you on your trip.

As an Etihad Guest Member, you’ll earn miles from your original booking, plus we’ll give you an additional 10% bonus miles as well.

You’ll need your booking reference or ticket number to bid, which you’ll find on your flight confirmation email.

If you can’t find your booking reference, please contact our Global Contact Centres for assistance.

Remember, the higher your offer, the better your chances are of an upgrade – good luck!

What happens next?

We’ll review your bid and let you know if you’ve been successful. Your bid may be accepted any time after it has been submitted.

If your bid is accepted:

  • We’ll send you another email to confirm your upgrade
  • You’ll be charged the bid amount – this is non-refundable
  • You’ll receive your upgraded boarding pass when you check in online or at the airport
  • You’ll not be able to change or cancel your bid once it has been accepted or if there are less than four hours before your flight

If your bid is not successful, you won’t need to do anything – you’ll keep your original ticket and will not be charged. 

Need more information?