Etihad Airways has received three highly coveted awards for the World’s Best First Class Airline, World’s Best First Class Onboard Catering, and World’s Best First Class Airline Seat for its First Apartments and Suites, at the annual Skytrax World Airline Awards announced today at the Farnborough Airshow in the United Kingdom.
World Airline Awards are widely considered to be a global benchmark of airline
excellence. Winners are chosen based on the votes and findings of a 10-month
survey of over 18 million air travellers from more than 100 countries.
Calum Laming, Vice President of Guest Experience at Etihad
Airways, said: “In 2014 we redefined the First Class travel experience with the
introduction of a new onboard experience on all flights and the revolutionary
cabins on our new fleet of Airbus A380 and Boeing 787 Dreamliner aircraft. This
demonstrates our continuing commitment to First Class flying and to providing
innovative and aspirational travel experiences.
“The airline is tremendously proud that, based on the results
of a huge global customer satisfaction survey, we have yet again been presented
with these prestigious awards for the world’s finest First Class experience. We
have enhanced the experience even further this year through investment in our
products, services and cabins and this is a welcome reward for those efforts.”
In recent years, the airline has won numerous awards
for its First Class and Business Class products. This also marks the second
time the airline has won all three First Class award categories at the World
The A380 First Class cabin boasts nine First Apartments,
unique living spaces which at 39 square feet in area, are 74 per cent larger than the airline’s current
award-winning First Class suites, and feature a Poltrona Frau leather armchair
and a separate ottoman which converts into a full-length 80.5 inch long bed. A
dedicated shower room is available for exclusive use by First Class guests.
While the Boeing 787s are equipped with eight private First
Suites in a unique curved aisle setting, an airline industry first, with a 10
per cent increase in personal space. The forward and aft facing suites feature
a large Poltrona Frau leather armchair which converts into an 80.5 inch
fully-flat bed. The suites feature 24 inch TV monitors, large dining tables for
dual dining, personal wardrobes and privacy doors.
Airways’ remaining three-class configured longhaul fleet of Boeing 777s and
Airbus A330/A340 family aircraft is configured with a private First Class suite
product, also featuring Poltrona Frau leather seating.
Inspired by the world’s best hotels, restaurants and private
members’ clubs, Etihad Airways’ First Class features elegant fine dining
throughout with a delicate component that encourages the multi-course
experience. The onboard Chefs, many of who hail from fine dining establishments
around the world, provide an onboard pantry of fresh ingredients including
proteins and vegetables. These talented crew members can discuss made to order
requests with the guest and can prepare a bespoke dining experience tailored to
their preference. A Chef is available in First Class on every Etihad Airways
Guests can choose from an extensive haute cuisine à la carte menu,
or can select fine steaks and sides from the Lounge and Grill menu, complemented
by a choice of side dishes and sauces, and can also choose delicious meals and
snacks throughout the flight from the All Day Dine menu.
This Summer, the airline
also opened its flagship First Class Lounge & Spa at Abu Dhabi
International Airport. The lounge includes an à la carte restaurant, showcase
bar, fitness room, cigar lounge, Six Senses Spa, Style & Shave barbers,
nail bar, TV room, secluded relaxation room, prayer room and children’s play
room which ensure that all guests receive a personalised experience.