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Check in from 24 hours in advance

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Avoid crowds at the airport, check in your baggage and receive your boarding pass in advance of your flight at one of our city check-in facilities. 

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Abu Dhabi & Al Ain

Abu Dhabi Mall

Opposite Abu Dhabi Mall

If you are in the heart of Abu Dhabi’s business district, the City Terminal facility opposite Abu Dhabi Mall offers convenient early check-in for you.

Opening Hours: 24 hours
Check-in: from 24 hours to 4 hours before departure
Contact: +971 2 6448434

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Capital Gate in Abu Dhabi


Abu Dhabi National Exhibition Centre (ADNEC)

If you are a visitor to a conference or exhibition at ADNEC, you can check in at the Abu Dhabi International Airport Expo facility and have your baggage transported to the airport for you. You can also leave your hand luggage in secure storage, allowing you to freely enjoy the event.

Opening Hours: 9am - 8pm daily
Check-in: from 24 hours to 4 hours before departure
Contact: +971 2 4499051

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You can now check in at the Al Ain Airport facility for your Etihad flight departing from Abu Dhabi International Airport.

Opening Hours: 9am - 8pm daily
Check-in: from 24 hours to 6 hours before departure
Contact: +971 3 785 5001

Hop aboard one of our free Etihad luxury Coaches direct to Abu Dhabi International Airport.

Book coach ►

Flight status monitor at the airport

Dubai - Etihad Travel Mall

Etihad Travel Mall in Dubai


Drop your bags and collect your boarding pass leaving your travel completely baggage and hassle free.

Etihad Travel Mall facility on Sheikh Zayed Road

Opening Hours: 24 hours
Check-in: from 24 hours to 6 hours before departure
Contact: +971 4 407 2209

View location map ►

Etihad Luxury Coach

Etihad Luxury Coach

We offer complimentary return coach services, which are coordinated with each arriving and departing flight, to all guests travelling from Etihad Travel Mall to Abu Dhabi International Airport.

You need to be at Etihad Travel Mall between four to five hours prior to your flight departure to board the coach. If you’re checking in baggage, arrive earlier in order to complete the check-in process.

To book the Etihad Luxury Coach service, ensure either Etihad Travel Mall is nominated as your departure destination, or if your flight is already booked, reserve your seat online 24 hours prior to departure.

Book Coach 

Chauffeur opening Limousine door

Etihad Chauffeur Service

First and Business Class guests are entitled to the Etihad Chauffeur service from anywhere in the UAE to Abu Dhabi International Airport.

This service must be booked at least 24 hours before departure.

Book Chauffeur 

Haloa Abu Dhabi office in Etihad Travel Mall

Grab a coffee, book a holiday or even rent a car

  • Arab Link – Money transfer and currency exchange services by Abu Dhabi Islamic Bank.
  • Etihad Shop – Ready to help you choose your perfect holiday or assist with booking flights.
  • Hala Abu Dhabi – From hotel stays, concert tickets, theme parks or even the Formula 1 Etihad Airways Abu Dhabi Grand Prix, Hala Abu Dhabi can handle every aspect of your leisure and entertainment needs in the UAE.
  • Hertz – The leading car rental service and preferred partner of Etihad Airways.
  • Jones the grocer – the gourmet food emporium and café.
  • Relay – For all your last minute travel needs.
  • Golden Cure Pharmacy - provides everything you need from cosmetics, baby care products and supplements, to skin care and medicines.
Check-in kiosks in Etihad Travel Mall

Guest Services

  • Easy Parking
  • Self-service check-in facilities
  • Visa assistance
  • Children’s play area
  • Prayer room and shower facilities
  • Free Wi-Fi
  • Baggage wrapping facility