Safety First

Your child’s safety is paramount to us, so certain rules apply when it comes to child and infant seating.

All children above the age of 2 years require their own seat and must be secured in their seat whenever the seatbelt signs are on. Infants under the age of 2 years may be carried on the lap of an adult and we’ll provide special seatbelts to ensure they are secure.

Car Seats and Supporting devices for children with special needs

Guests travelling with children (over 6 months and up to 36 months) may use certain approved car-type seats in conjunction with an aircraft seat provided that the appropriate child fare has been purchased.  The child must be secured in the seat and accompanied by a responsible adult in an adjacent seat for take-off and landing.

The seat must meet the following standards:

• Forward facing or rear facing type with the proper harness that can be strapped to a seat by the use of a lap belt only.

• Rearward facing seats are restricted to infants from 0 – 6 months weighing less than 10 kg and allowed in First or Business Class only, they are not in allowed in Economy class due to seat pitch limitation (hampering the seat recline of seat in front).

• Must be in good condition and show no signs of damage.

• The car seat harness must have a single release type and must secure the infants lap, torso and crotch.

The following lists the car-type seats and child restraint devices acceptable onboard as per the UAE - General Civil Aviation Authority:

1. Australian Car Seat regulations

2. USA Standards FMVSS213

3. Canadian Standard CMVSS 213

4. European Standards ECE-44

5. German Standards (TÜV Doc.TÜV/958-01/2001)

Supporting Devices for children with special needs:

1. CARES Harness for children over 1 year and 20kg in weight (Y class only)

2.  SPECIAL CARES Harness for adult guests with special needs and children more than 20kg in weight.  

3. CRELLING Harness (Model 27)

  • Y class only - Type 27I (2-5 years) & Type 27A (5-8 years)
  • All Classes - Type 27B (9 years - Adult)

4. CRELLING Shoulder Strap (HSB1)

  • Y class only – Type HSB1 (2 years - Adult)

Guests wishing to use any of the above CRD shall be responsible to complete the appropriate installation as per the manufacturer’s instructions and restrictions (occupant weight, height, age, seat direction, etc) displayed on the label attached to the CRD.

Special needs require special service

We’ll do everything we can to make your journey as enjoyable and comfortable as possible.

 

We understand that special needs require special service. Just tell us what your special requirements are when making your reservation and we’ll do our very best to make you feel at home.

Here are some of the most common ways we make our guests feel welcome.

Useful links

Quick links

Etihad offices
MEDIF form

Unaccompanied minors

Unaccompanied minors

We want our younger guests to have a pleasant experience with Etihad and are constantly adding the little touches to make flying a memorable experience for your entire family.

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Expectant mothers

Expectant mothers

Safety and comfort are of paramount importance to us. As an expectant mother there is some important information you should know about air travel.

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Medical information

Medical information

We take care of our guests with special medical requirements.

We offer medical assistance, such as wheelchairs, oxygen and stretchers, to all guests with special medical requirements, subject to mandatory medical clearances. 

If you require any of these services, please request them when you make your reservation or at least 72 hours prior to your flight.

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