If you've had a great journey, want to highlight a member of our team or have a suggestion, we'd like to know. For any help with your travel plans or upcoming bookings, please call our contact centre.
Please call our contact centre to discuss your upcoming flight, any changes to your existing booking or if you have any general inquiries. To cancel or modify a reservation booked through a travel agent, contact them directly.
Flown recently with us? Your feedback is really important to us. Please use the form below to tells us more about your recent Etihad experience. We're listening!
If you're a law firm or claiming company, the quickest way to raise a claim on behalf of a client is by using this portal. Please make sure you include all the required information and attach all relevant documents.
Our team will review the claim and reply to you soon as possible.
Enter our survey for your chance to win two return Economy flights anywhere on our network.