Etihad Chauffeur

Etihad Chauffeur is a complimentary, premium chauffeur service in Abu Dhabi, available if you’re flying in The Residence or First Class, or on a Business Class Comfort or Deluxe fare. Book an Etihad Chauffeur to travel in luxury between Zayed International Airport and your home or hotel in the UAE.

Who is eligible?

If you booked your Etihad flight directly with us or through a travel agent, and your ticket is in The Residence, First Class, Business Class Comfort, or Business Class Deluxe, you can use our Etihad Chauffeur service for free.

As an Etihad Guest member, you may have complimentary access to our chauffeur service based on your Tier Status and the Custom Benefits you choose. Log in to your Etihad Guest account to view your available benefits. 

Book before you fly

You must book your complimentary chauffeur at least 12 hours before your flight to or from Abu Dhabi.

Make sure you provide all requested details, including your contact number, address, city code and pick-up time on departure and arrival. We'll send you a confirmation email when your request has been received. 

How it works

book online icon book online icon

Flying from Abu Dhabi

12 hours before your flight, you’ll receive a call or SMS on the number provided to let you know your pick-up time. Pick-up times are non-negotiable. Our driver will wait for a maximum of 25 minutes.

contact us icon contact us icon

Arriving in Abu Dhabi

Collect your bags and head toward baggage belt 10. You’ll meet your driver at the Etihad Chauffeur reception next to this baggage belt.

speak to our agent icon speak to our agent icon

Stopping over in Abu Dhabi

You can use our chauffeur service between flights if you’re stopping over in Abu Dhabi. Your ticket must include all applicable taxes.

Find out more

Need to cancel or change your plans?

You can reschedule or cancel your request through our website or contact us, at least 12 hours before your flight. If you fail to cancel your booking, a chauffeur cannot be re-booked in conjunction with the same ticket. If you booked with a travel agent, please contact them directly.

Common questions

Terms and conditions