12 Apr 2015 10:30
Etihad Airways, the national airline of the United Arab Emirates, has announced the appointment of Othman Aleghfeli, a UAE national, as Area Manager Gulf Cooperation Council (GCC) from his current position as Assistant General Manager for the airline’s Abu Dhabi Hub.
In the new
role, Othman will be responsible for overseeing the airline’s operations and
driving growth in the GCC. He will be the first UAE national to hold this
position which is critical to the delivery of service excellence and a superior
guest experience across the GCC region
Etihad Airways in 2007, Othman has almost a decade of operational experience in
the aviation industry.
His career started
when he joined the airline’s Graduate Management Program – a training scheme
that offers young, dynamic and professionally qualified Emiratis orientation
and practical training in different functional areas within the airline to
enable them to assume specific job roles upon completion of the program. After
18 months, Othman obtained his Etihad Airways – Institute of Leadership and Management
(ILM) diploma in leadership and management.
At the age of
30, Othman started his first operations role as Etihad Airways’ Airport Duty
Manager in Chicago, where he spent more than a year handling above the wing and
below the wing day-to-day flight operations activities and managing the
airline’s customer service at O’Hare International Airport.
Since then, he
has been involved in different airport and ground services management aspects and
honed his operational skills as Duty Manager at Jeddah International Airport
between 2010 and 2011 and Airport Manager at Seoul International Airport from
2012 to 2014.
demonstrated exceptional commitment and been recognised for self-motivation,
creativity and taking responsibility. He won the airline’s Employee of the Year
Award twice; in 2012 for ‘Best Emirati Operations Employee in the Network’ and
in 2014 for ‘Best Station Manager Performance of the Year’.
Ray Gammell, Etihad Airways Chief
People and Performance Officer, said: “We are proud of Othman and his valuable
contribution to the operational side of our business. His story is one of
determination, aspiration and can-do attitude. He is a true embodiment of the
success of our UAE National Development Program and a remarkable example of our
Emirati employees’ enthusiasm for becoming aviation leaders.”
As part of developing the UAE
national workforce and offering them the opportunity to gain international work
experience, Etihad Airways has recently deployed more than 140 UAE nationals to various positions at the airline’s offices
and airport destinations across the Middle East, Europe, Asia, Australia and
Also part of its UAE National Development strategy, the airline supports Emirati employees by offering them advanced training
and education opportunities locally and abroad.
Prior to embarking
on his ambitious career in aviation operations, Othman received a diploma in
electrical technology from Abu Dhabi High Technical School, in addition to an
Associate Degree from Penn College, USA and a Bachelor of Science from Penn
State University, USA.
After his success
as airport manager in Seoul, and with a strong desire to deepen his
understanding of running a great aviation business, Othman received a
scholarship from Etihad Airways in 2014 to earn an MBA in Aerospace Aviation from
the prestigious Toulouse Business School in France. He has been pursuing his
MBA studies while also working at the Abu Dhabi Hub.
Chris Youlten, Senior
Vice President Airports and Network Operations at Etihad Airways, said: “I am
delighted to have someone of Othman’s calibre in our team. I have known him as a graduate manager and
long been an admirer of his successful operation in Seoul. With his
strong expertise in operations, he will be able to lead the team to develop our
business in the GCC region.”