Find everything you need to know about travelling with trained service animals, falcons, cats and dogs with Etihad Airways.
Please make sure that you have all the correct documentation for your service animal or pet before you travel.
You can pay to bring your cat or dog on board Etihad operated flights.
All other pets must be transported as manifested cargo with Etihad Cargo.
For flights six hours or less, it costs $150 or 22,000 Etihad Guest Miles each way to travel with your cat or dog. For flights over six hours, it costs $250 or 36,000 Etihad Guest Miles.
If you are transiting, the combined price will apply.
If you’d prefer to book an adjacent seat, our normal fares apply. Please make sure to book in advance.
To pay using Etihad Guest Miles, please call us.
If you’re travelling in Business or First, you must purchase an extra seat in advance for your pet.
You must submit a booking form at least 72 hours before your flight.
Advance notice and restrictions apply based on where you are flying to and from. Always check with the relevant authorities before you travel.
Before you travel with an animal in the cabin, please make sure that:
To help to keep your pet calm as they fly, we suggest placing a blanket, an old item of your clothing or your pet’s favourite toy in the travel bag or kennel with them.
Falcons are permitted on board all Etihad operated flights.
If you’d like to travel with a falcon on board, please call us to book in advance of your flight.
Trained service animals are defined as dogs, regardless of breed or type, that are trained to help with a qualifying physical, sensory, psychiatric, intellectual or mental disability.
They must behave properly in public. They will not be accepted in the cabin if they display any form of disruptive behaviour, which may include growling, biting, jumping or causing damage to the cabin.
Emotional support animals, comfort animals, companionship animals and service animals in training aren’t considered service animals
Trained service animals are permitted at no cost on board all Etihad operated flights or in the cargo hold in addition to your checked baggage allowance.
We recommend you call us at least 48 hours before your flight if you are travelling with a trained service animal.
For all flights, you must complete a Live Animals On-Board Booking Form.
For flights to or from the US, you must also complete a U.S DOT Service Animal Air Transportation Form, and a U.S DOT Service Animal Relief Attestation Form.
For all other flights, you must also complete a Trained service dog on board booking form.
We may refuse carriage of the dog or transfer the dog to the cargo hold at additional costs if the dog does not behave in an appropriate manner.
Legal requirements need to be fulfilled and embargos need to be followed for origin and destination.
If someone is allergic to animals and a guest with a trained service animal requests to travel on the same flight, the trained service animal will take priority, regardless of the time of reservation. Allergies must be proved by a medical report submitted before the flight.
If a guest with a trained service animal and a guest with a pet request to travel in the same cabin on the same flight, the trained service animal will take priority, regardless of the time of reservation.
We recommend that you arrive at check-in with your pet in a suitable travel bag or kennel to the check-in counter three hours before departure.
You will be required to present the veterinary and official documents for your pet at time of check-in.
Your pet can travel in addition to your cabin baggage allowance
If you are eligible to access our Etihad lounge in Abu Dhabi, you can bring your pet along too. Lounge access for pets at our third-party lounges across our network are dependent on local acceptance policies.
At boarding, we recommend you to pre-board to allow time for our crew to help prepare your pet for travel in the cabin.
The pet travel bag or kennel must not exceed 40x40x22cm (LxWxH) under your seat in Economy or 50x43x50cm (LxWxH) if you have purchased an adjacent seat in Economy, Business or First.
The total combined weight of the pet and travel bag or kennel must not exceed 8kg.
Dogs posing a danger such as the below are not permitted on our aircraft.
Rottweilers breed or hybrid
BoxerAny mixed breed of above breeds of dog or their Hybrid