Book Etihad Chauffeur

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Enjoy the luxury of a chauffeur service

Book chauffeur
Etihad Airways First and Business Class guests can enjoy personal chauffeur services at more than 40 cities across our network. This service is not available for Business Saver tickets.

If you already have a flight booking, you can view it now to make a Chauffeur-drive request.
Note: All fields marked with * are required

Global locations

Ways to book
Etihad Chauffeur service can be requested online up to 24 hours prior to your flight. Alternatively, you may also book this service through our Global Contact Centres and local offices or through your local travel agent. For changes to or cancellation of your booking, please contact us.

Important note
No transfers between respective airport terminals. 

Chauffeur greeting customer

View list of global locations

With a fleet of high-end cars, chauffeur services are available:

  • From an address at your origin to the airport
  • From the airport to an address at arriving destination
  • Return airport transfers in the UAE if your itinerary includes a stopover
    • Chauffeur services details
    COUNTRY CITY AIRPORT CODE DISTANCE
    UAE All over the UAE AUH Anywhere in the Emirates - service is not provided in Abu Dhabi for guests in transit
    AUSTRALIA Sydney - Kingsford Smith Intl Airport SYD up to 50 kms driven distance to and from the airport
    Brisbane - Brisbane Intl Airport BNE up to 60 kms driven distance to and from the airport
    Melbourne - Tullamarine  Intl Airport MEL up to 80 kms driven distance to and from the airport
    Perth - Perth Intl Airport PER up to 45 kms driven distance to and from the airport
    BELGIUM Brussels - Brussels Intl Airport BRU up to 60 kms driven distance to and from  Airport - service is not available to cross Belgium borders
    BRAZIL Sao Paulo - Guarulhos Intl Airport GRU up to 60 kms driven distance to and from the airport
    CANADA Toronto - Pearson Intl Airport YYZ up to 50 kms driven distance to and from the airport
    CHINA Beijing - Beijing Intl Airport PEK Up to 40 kms driven distance to and from the airport
    Shanghai - Pudong Intl Airport PVG Up to 55 kms driven distance to and from the airport
    FRANCE Paris - Charles De Gaulle Intl Airport CDG 100 kms within Íle de France only driving distance from airport
    GERMANY Frankfurt - Frankfurt Intl Airport FRA up to 40 kms driven distance to and from the airport
    Munich - Franz Josef Strauss Intl Airport MUC up to 40 kms driven distance to and from the airport
    Dusseldorf - Dusseldorf Intl Airport DUS up to 60 kms driven distance to and from the airport
    INDIA Delhi - Indira Gandi Intl Airport DEL up to 50 kms driven distance to and from the airport
    Mumbai - Chhatrapati Shivaji Intl Airport BOM up to 50 kms driven distance to and from the airport
    Bangalore - Bengaluru Intl Airport Hindustan BLR up to 60 kms driven distance to and from the airport
    Hyderabad - Rajiv Gandhi Intl Airport HYD up to 70 kms driven distance to and from the airport
    Chennai - Chennai Intl Airport MAA

    up to 50 kms driven distance to and from the airport
    IRELAND Dublin - Dublin Intl Airport
    		 DUB

    up to 50 kms driven distance to and from the airport
    ITALY Milan - Malpensa  Intl Airport
    		 MXP up to 100 kms driven distance to and from the airport
    Rome - Fiumicino Intl Airport FCO up to 40 kms driven distance to and from the airport
    Venice - Marco Polo Intl Airport VCE up to 100 kms driven distance to and from the airport
    NETHERLANDS Amsterdam - Schiphol Intl Airport AMS up to 65 kms driven distance to and from the airport
    RUSSIA Moscow - Domodedovo  Intl Airport DME within Moscow Ring Road (MKAD) to and from the airport
    SINGAPORE Singapore - Changi Intl Airport SIN within Singapore City and Sentosa Island to and from Changi Int’l Airport
    SOUTH AFRICA Johannesburg - O.R. Tambo Intl Airport JNB up to 100 kms driven distance to and from the airport
    SPAIN Madrid - Madrid Barajas Intl Airport MAD
    		 up to 40 kms driven distance to and from the airport
    SWITZERLAND Geneva - Geneva Intl Airport GVA up to 60 kms driven distance to and from the airport
    Zurich - Zurich Intl Airport ZRH up to 80 kms driven distance to and from the airport
    THAILAND Bangkok - Suvaranabhumi Intl Airport BKK up to 60 kms driven distance to and from the airport
    U.K. Edinburgh - Edinburgh Intl Airport EDI up to 70 miles driven distance to and from the airport
    London - London Heathrow Intl Airport LHR up to 100 miles driven distance to and from the airport
    Manchester - Manchester Intl Airport MAN up to 100 miles driven distance to and from the airport
    U.S.A. New York - John F Kennedy  Intl Airport JFK up to 60 miles driven distance to and from the airport
    Chicago - O’Hare Intl Airport ORD up to 70 miles driven distance to and from the airport
    Washington - Dulles Intl Airport IAD up to 60 miles driven distance to and from the airport
    Los Angeles - Los Angeles Intl Airport LAX up to 60 miles driven distance to and from the airport
    Dallas - FT Worth Intl Airport DFW up to 70 miles driven distance to and from the airport
    San Francisco - San Francisco Intl Airport SFO up to 60 miles driven distance to and from the airport

    Terms and conditions

    1. Etihad Chauffeur service must be booked at least 24 hours prior to departure of the flight.
    2. All guests need to be informed that the limo shall wait for up to 20 minutes for departure pick-ups and up to 45 minutes after arrival at airports where this service is available. Pick-up times are not negotiable. Cars shall be reassigned to other jobs after a maximum wait of 20 minutes.
    3. Guest(s) not availing the service must call and inform Etihad reservations to avoid being No-Show.
    4. If a guest fails to cancel his booking and the limo is returned unutilized, this would be deemed as a No- Show. Etihad shall not allow Chauffeur service to be rebooked in conjunction with the same ticket. The guest(s) are entitled to use this service only once per sector.
    5. Details such as Contact numbers (Valid Customer mobile number with international dialing code is mandatory), full address, map (if possible), pickup time on departure/arrival and city code are mandatory requirements for service to be provided.
    6. Pick-up times specified in the booking are only guidelines. Actual pick-up times shall be confirmed directly by supplier with the guest 24-hours prior to departure.  Guests shall be contacted through telephone or short messaging service (SMS) to their valid mobile numbers only.
    7. Etihad standard product offering is an executive sedan for every premium traveler eligible to be booked for this service. Therefore, MPV (multiple purpose vehicles) should not be part of any request as MPV’s (or larger cars) are subject to availability.
    8. Additional cars cannot be provided purely for the conveyance of baggage.
    9. Etihad Chauffeur service operates within specific distances at all destinations where offered.  If service requested exceeds the specified mileage limits in any given city, guests are required to pay for the excess mileage at the locally applicable rates. These rates are available upon request from the supplier at each location. Depending on the requested location, supplier shall advise on extra charges in the destination’s local currency. All charges for excess mileage should be settled by guests directly with the chauffeur. Guest must be advised such charges should be paid to the driver prior to start of their journey.
    10. Disrupted/Displaced Guests – Etihad premium guests involuntarily re-routed on another carrier due to operational reasons to UAE or other destinations shall be eligible for chauffeur service at their arrival airport if their original booking had a confirmed Chauffeur. Chauffeur Desk shall be the point of contact for requests in UAE. Service provider/EY Ticketing offices must be contacted with details regarding arriving airline, drop off/pick up location specifics, mobile contact number and other details while requesting chauffeur service at out-stations
    Etihad Chauffeur services are provided by contracted third party suppliers. Etihad Airways shall not be responsible for the acts or omissions of such suppliers, nor for any deficiency in the facilities and services offered. In particular, Etihad has no liability for loss, personal injury, or death incurred during the use of such facilities and services unless such loss, personal injury or death is / are caused solely by Etihad Airways’ negligence.

    The Etihad Chauffeur service is available to the following guests:

    1. Guests holding confirmed tickets in First, Business Classic and Business Flex fare choices at selected destinations across the world.
    2. Etihad Guest members redeeming their miles to travel on First or Business Class.
    3. Guests travelling only on Etihad Airways operated flights (although holding other airline tickets).

    The Etihad Chauffeur service is not available under the following conditions:

    1. For travel on Business Saver fare choice and any other discounted tickets. Please check with your travel agent or with the Etihad Airways office at the time of your booking.
    2. For flights operated by other airlines where Etihad Airways is only a marketing carrier. This applies to flights operated by Etihad Airways Partners – Air Berlin, Alitalia, Jet Airways, Air Serbia, Air Seychelles, Etihad Regional and NIKI.
    3. For instant airport upgrades or for those purchasing tickets on the day of departure.
    4. For guests in transit at any destination.
    5. For guests who are waitlisted or travelling on a reward ticket on an Etihad Airways flight.
    6. For complimentary tickets or complimentary upgrades from Economy to Business and/or First Class. 
    7. For special fare itineraries in First or Business class. Please check with your local travel agent or with Etihad Airways at the time of your booking.
    8. For transfers between terminals at an airport.
    9. For Unaccompanied Minors (UM) or for children between 2 and 12 years of age.