travel with pets etihad

Travelling with pets

Find everything you need to know about travelling with trained service animals, falcons, cats and dogs with Etihad Airways.

You must submit all required documents before your flight and bring the original copies with you for verification at the airport. Your pet will not be permitted to fly otherwise.

If you have any questions, please email pets@etihad.ae.

How to book

  • Submit a booking form at least seven days in advance.
  • Email all required documents no later than 72 hours before your flight.
  • Flying to Abu Dhabi? Apply for a release permit for your pet and complete a UAE Health Certificate.
  • UAE Health Certificates must be signed and stamped by a government-accredited health official in your country of departure within five days before your flight. You must present this at the airport. Your pet will not be permitted to fly otherwise.
  • If you're travelling to Abu Dhabi from any of the following countries, you can provide a local government health certificate instead. This must be signed and stamped by a government-accredited health official in your country of departure within five days before your flight.:
Local Government Health Certificates
Australia Canada Cyprus
Denmark Morocco New Zealand
Netherlands Saudi Arabia Serbia
South Africa Spain Turkey
United Kingdom United States of America  

Rules for travelling with pets

You can pay to bring your cat or dog on board Etihad operated flights to and from Abu Dhabi. Pets are allowed to travel in Economy and Business only. For all other destinations, please check with the relevant country authorities.

All other pets must be transported as manifested cargo with Etihad Cargo.

  • Available when you book directly with Etihad and on Etihad operated flights only (your ticket number starts with 607).
  • In Economy, pets must sit in their carrier at all times, either under your seat or on an adjacent seat.
  • In Business, pets must sit in their carrier on an adjacent seat. They will not be permitted under your seat.
  • Carriers must not exceed 40 x 40 x 22cm (L x W x H) to fit under the seat in front of you, or 50 x 43 x 50cm (L x W x H) if you have purchased an adjacent seat.
  • Additional seats must be purchased in advance.
  • If you’re travelling on a return flight but your pet is only travelling one way in an adjacent seat, make two separate bookings for each leg of your trip.
  • Your cat or dog must be at least 16 weeks old and weigh no more than 8kg including their carrier.
  • You must be at least 18 years old to travel with a pet.
  • You must not be seated on an exit row seat or on the bulkhead.
  • Need help? Email pets@etihad.ae.

How much does it cost?

It costs $1,500 or 215,000 Etihad Guest Miles each way to travel with your cat or dog in Economy. If you are transiting, the combined price will apply. Read more

If you’d prefer to book an adjacent seat travelling in Economy, you’ll be charged for the cost of an extra seat plus $1,500 each way.

If you’re travelling in Business, as there is no space available under the seat, you must purchase an extra seat for your pet. You’ll be charged for the cost of an extra seat plus $1,500 each way.

Additional seats must be purchased in advance.

To pay using Etihad Guest Miles, please call us.

Your travel checklist

Before you travel with your cat or dog, make sure:

  • You’ve checked all entry and exit regulations for the countries you’re flying to and from.
  • You have all the official documents, vet examinations and treatments for your pet to travel.
  • Approval to travel has been received from Etihad Airways.
  • You’ve submitted a booking form at least seven days in advance.
  • You’ve asked your vet about any medication your pet may need for the journey.
  • Your pet is familiar with their travel bag or kennel.
  • You have a lead and a suitable harness or collar available.
  • You have dry pet food in a sealed container in your cabin baggage. Wet food may be permitted, subject to local regulations.
  • You bring all original documents for your pet for verification by an airport vet at your destination.

Important information

Pet carriers

On board, your pet must always stay in their carrier. They must be able to sit, stand, turn around and lie down in their carrier.

Carriers must:

  • Not exceed 40 x 40 x 22cm (L x W x H) to fit under your seat, or 50 x 43 x 50cm (L x W x H) if you have purchased an adjacent seat.
  • Be ventilated on at least three surface areas
  • Be escape and leak-proof
  • Be lined with absorbent material. 

Arriving at the airport

Arrive at check-in with your pet in a suitable carrier three hours before departure.

You must present all required documents at check-in. Your pet will not be permitted to fly otherwise.

Your pet can travel in addition to your cabin baggage allowance.

If you’re eligible to use one of our lounges in Abu Dhabi, you can bring your pet along too. Lounge access for pets in other airports is subject to local regulations and access policy.

We recommend that you board before other guests to give our crew time to help prepare your pet for travel.

Arriving at your destination

If Abu Dhabi is your final destination, you must complete all arrival formalities according to UAE regulations. This includes an inspection by the Ministry of Climate Change and Environment (MOCCAE) veterinary officer, performed in the Customs clearance area.

For all other destinations, you must complete all arrival formalities according to local regulations. Inspection and clearance areas may vary from airport to airport. Check with the applicable authority at your destination for specific requirements.

Final destination Abu Dhabi?

Apply for an import permit for your pet. This must be included in the documents submitted to us no later than 72 hours before your flight.

If you want to bring your pet on a flight to the UAE, you must complete a UAE Health Certificate. This certificate must be signed and stamped by a government health official in your country of departure, within five days of your flight. Stamps from private veterinarians are not accepted.

Apply for an Abu Dhabi Customs Bill of Entry. This must be done no later than 48 hours before your flight. To do this, send the following to AUHCustoms@miccologistics.com

  • For UAE residents, a copy of your Emirates ID
  • For non-residents, a copy of your passport
  • Import permit for your pet
  • Your mobile number
  • A copy of your reservation/ticket
  • Weight of the pet, including the carrier

MICCO will review the documents and share a payment link. Once you have completed payment, the Bill of Entry will be provided to you via email.

Note:

  • The Bill of Entry application process is managed by MICCO Logistics. Any personal data will be processed in accordance with MICCO Logistics’ privacy policy.
  • You must present the UAE Health Certificate and Bill of Entry at the airport of departure; otherwise, your pet will not be permitted to fly.
  • In order to obtain the final release to clear Customs, you will be required to visit the MOCCAE veterinary officer in the Customs area on arrival in Abu Dhabi.

More about travelling with pets

Booking form

To travel with your cat, dog or trained service dog on board, submit a booking form at least seven days before your flight. To travel with a falcon, please call us.

You must complete this form in English.

Guests with allergies and other animals on board

If someone is allergic to animals and a guest with a trained service dog requests to travel on the same flight, the trained service dog will take priority, regardless of the time of reservation. Allergies must be proved by a medical report submitted before the flight.

If a guest with a trained service dog and a guest with a pet request to travel in the same cabin on the same flight, the trained service dog will take priority, regardless of the time of reservation!

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