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Enjoy the convenience of a free coach service

Enjoy the convenience of a free coach service

Economy Class guests can access our inter-emirate Etihad Luxury Coach services to Dubai and Al Ain when arriving or departing from Abu Dhabi International Airport.

This is a free service for guests with Etihad Airways flight bookings but to ensure you get a place on the coach, we ask you to book in advance using the form below. If you already have a flight booking, you can view it now to make a request.

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Connecting Dubai and Al Ain

Ways to book
The Etihad Luxury Coach service can be requested online up to 24 hours prior to your flight.

Alternatively, you may also book this service through our Global Contact Centres and local offices or through your local travel agent.


Key features

Experience elegant interiors, ergonomically-designed seats and excellent climate-control systems. Guests can also enjoy onboard entertainment and are provided with mineral water, refresher wipes and mints.

At the airport
The coaches are located at the lower level of the arrivals hall. Please follow the signage after clearing customs.

Etihad Travel Mall stop (Downtown Dubai) is located in the centre of Dubai, close to the city's major destinations. It takes about 75 minutes to travel between Etihad Travel Mall and Abu Dhabi airport.

From Al Ain city centre, it takes approximately 90 minutes to travel between Al Ain and Abu Dhabi Airport.

Terms and conditions

  • The Etihad Luxury Coach Service is available free of charge to guests holding confirmed coach reservations as part of a flight itinerary on Etihad Airways, Virgin Australia, Air Seychelles, Air Berlin, Air Serbia, Jet Airways, Alitalia, Niki, Royal Air Maroc, Hainan Airlines, Bangkok Airways, Vietnam Airlines and Garuda. The services are available to and from Abu Dhabi International Airport to Dubai and Al Ain.
  • The Etihad Luxury Coach service must be booked 24 hours prior to travel. Guest without confirmed coach reservations will not be eligible to use the service. 
  • Bookings made within 24 hours from flight departure coach will not be confirmed.
  • The Etihad Luxury Coach service is not available for Unaccompanied Minors (UM).
  • Guests with medical conditions or with reduced mobility cannot be booked to use the Etihad Luxury Coach service. 
  • Guests travelling on flights operated by other airlines may book the Etihad Luxury Coach service for a nominal fee of AED 80 per person per way. The service may be booked only through Etihad Airways offices at least 24 hours prior to flight departure. 
  • The Etihad Luxury Coach services are provided by third-party service providers who assume responsibility for all trips in terms of insurance and liabilities governing them. 
  • Please ensure a minimum connecting time of 2.5 hours to connect to departures from Abu Dhabi International Airport. 
  • The Etihad Luxury Coach service can only be used by travelers who have a corresponding arriving or departing flight from Abu Dhabi International Airport on the same day. The service cannot be availed on any other day under any circumstances.
  • The Etihad Luxury Coach service is not available for use with complimentary and discounted tickets (ID, AD etc).
For more information, please contact your local Etihad Airways office or travel agent.