Saver Award: more choice with your miles

GuestSeat is now Saver Award. The same great value, with clearer benefits and more ways to earn.

Stop over in Abu Dhabi
Stop over in Abu Dhabi
Frequently asked questions

GuestSeat has been renamed Saver Award. You’ll enjoy the same great value when redeeming miles, with clearer fare brands and benefits.

It remains valid on its original terms. For details, see below.

Your booking
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025

 

-

Value 

Comfort 

   Deluxe 

Onboard food
and drinks

Yes

Yes

Yes

Yes

Choose your seat

Fees 

apply

 Fees  

apply

Standard 
seat*

Extra 
Legroom
seat*

Tier Miles

X

X

X

25%


   * Subject to availability

Changes
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025
Time to departure  

Value 

Comfort

Deluxe 

Within 24 hours

X

X

X

X

1 to 7 days

X

X

X

AED 400

8 to 21 days

AED 100

AED 200

AED 200

AED 100

More than 21 days AED 100 AED 100 AED 100 Free

Cancellations
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025
Time to departure   Value    Comfort   Deluxe  
Within 24 hours X X 75%
1 to 7 days 75% 75%  75% 50%
8 to 21 days 50% 50%  50% 25%
More than 21 days 25% 25%  25% Free

   Indicates fee as a percentage of the fare

Baggage information

 

Ticket issued before   
19 Jun 2025 as GuestSeat    
Ticket issued/reissued
from 19 Jun 2025

 

-

Value     

Comfort        

Deluxe   

Cabin baggage allowance

1 x 7kg        

1 x 7kg    

1 x 7kg    

1 x 7kg

Checked bag allowance
(U.S. and Canada) 

2 x 23kg       

2 x 23kg     

2 x 23kg   

2 x 23kg

Checked bag allowance
(all other destinations) 

25kg        

25kg   

30kg   

40kg

At the airport & onboard

 

Ticket issued
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025

 

-

Value 

Comfort

Deluxe 

Wi-Fi

Fees apply

Fees apply

Fees apply

Fees apply

Priority Access

Fees apply

Fees apply

Fees apply

Free

Fast track

X

X

X

X

Lounge access Fees apply Fees apply Fees apply Fees apply
Upgrade eligibility            X X X Eligible
Etihad Chauffeur Fees apply Fees apply Fees apply Fees apply

It remains valid on its original terms. For details, see below.

Your booking

 

Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025

 

-

Comfort

Deluxe 

Onboard food
and drinks

Yes

Yes

Yes

Choose your seat

Free

Free

Free

Tier Miles

X

X

25%

Changes
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025
Time to departure  

Comfort

Deluxe 

Within 24 hours

X

X

X

1 to 7 days

X

X

AED 400

8 to 21 days

AED 100

AED 200

AED 100

More than 21 days AED 100 AED 100 Free

Cancellations
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025
Time to departure   Comfort   Deluxe  
Within 24 hours X X 75%
1 to 7 days 75% 75% 50%
8 to 21 days 50% 50% 25%
More than 21 days 25% 25% Free

      Indicates fee as a percentage of the fare

Baggage information

 

Ticket issued before   
19 Jun 2025 as GuestSeat    
Ticket issued/reissued
from 19 Jun 2025

 

-

Comfort        

Deluxe   

Cabin baggage
allowance

2x 12kg

2x 12kg    

2x 12kg

Checked bag allowance
(U.S. and Canada) 

2 x 32kg

2 x 32kg   

2 x 32kg

Checked bag allowance
(all other destinations) 

35kg

40kg   

50kg

At the airport & onboard

 

Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025

 

-

Comfort

Deluxe 

Wi-Fi

Fees
apply
Fees
apply
Fees
apply

Priority Access

Free

Free

Free

Fast track

Free

Free

Free

Lounge access Free Free Free
Upgrade eligibility X X Eligible
Etihad Chauffeur Fees
apply
Fees
apply
 
Free

It remains valid on its original terms. For details, see below.  

Your booking

 

Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025

 

-

Comfort

Deluxe 

Onboard food
and drinks

Yes

Yes

Yes

Choose your seat

Free

Free

Free

Tier Miles

X

X

25%

Changes
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025
Time to departure  

Comfort

Deluxe 

Within 24 hours

X

X

X

1 to 7 days

X

X

AED 400

8 to 21 days

AED 100

AED 200

AED 100

More than 21 days AED 100 AED 100 Free

Cancellations
  Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025
Time to departure   Comfort   Deluxe  
Within 24 hours X X 75%
1 to 7 days 75% 75% 50%
8 to 21 days 50% 50% 25%
More than 21 days 25% 25% Free

      Indicates fee as a percentage of the fare

Baggage information

 

Ticket issued before                
19 Jun 2025 as GuestSeat                    
Ticket issued/reissued
from 19 Jun 2025

 

-               

Comfort            

Deluxe

Cabin baggage allowance

2 x 12kg                

2 x 12kg             

2 x 12kg

Checked baggage 
allowance (U.S.) 

2 x 32kg                

2 x 32kg             

2 x 32kg

Checked baggage allowance
(all other destinations)

60kg                

60kg               

60kg

At the airport & onboard

 

Ticket issued before
19 Jun 2025 as GuestSeat
Ticket issued/reissued
from 19 Jun 2025

 

-

Comfort

Deluxe 

Wi-Fi

Free

Free

Free

Priority Access

Free

Free

Free

Fast track

Free

Free

Free

Lounge access Free Free Free
Etihad Chauffeur Free Free Free

Search flights while logged in to Etihad Guest and select “Pay with miles” to view Saver Award seats.

Find Saver Award seats

To learn more about the new Saver Award fare brands go to our FAQ page.

You need a minimum of 50% miles to book a Saver Award, alternatively you can choose how many miles you’d like to redeem with Cash+Miles.