Abu Dhabi, UNITED ARAB EMIRATES – Etihad Airways has successfully implemented a new booking standard driven by the International Air Transport Association (IATA) that enhances the level of information flow between travel agents and airline reservation systems.
The New Distribution Capability (NDC) booking standard has been
made possible following successful testing by Etihad Airways with Sabre Airline
Solutions in partnership with Sabre Travel Network, one of the largest global
distribution systems. As a result, the airline has secured a Level 1
certification from IATA.
The certification paves the way for travel agents to have greater
functionality with an improved shopping experience in the future that will
enable them to access images of products, services and seat maps directly from
Etihad Airways’ host reservation system.
IATA, which represents the interests of over 265 airlines
worldwide, has been advocating a New Distribution Capability to modernise business
and communication between carriers and the travel trade.
Under its NDC programme, IATA has been actively working with
airlines, IT providers and travel agents worldwide to develop and adopt a new
XML-based data transmission standard.
Warby, Etihad Airways Vice President Digital Transformation and Innovation,
said: “In line with Etihad Airways’ strategy to offer consumers greater travel
options, the NDC standard will enhance the airline’s ability to create further tailored
offers and communicate our award-winning product benefits more effectively to customers
to best meet their travel needs.
a standard format, this is an important enhancement as we continue to invest in
the latest technology and digital platforms to improve the overall booking
Hoyles, Director, NDC Programme, added: “We welcome the decision by Etihad
Airways to implement the first level of the NDC Standard. NDC is modernising
the way that airline products are presented through travel agents, providing
consumers with greater access and transparency. With NDC, travellers will be
able to compare the full product offering regardless of the shopping channel