COVID-19 travel updates

Last updated Saturday 4 April 2020 at 8:30am UAE

Repatriation and flight suspensions

From 5 April 2020, we’ll be operating a number of outbound flights to help foreign citizens return home from Abu Dhabi. All other flights to, from and via Abu Dhabi have been temporarily suspended. 

How to change your flight

If you’re scheduled to fly with Etihad Airways before 30 June 2020, you can rebook your flight for free, or use the value of your ticket as credit towards your next trip. 

Change your flight

You can change your trip to travel on or before 30 June 2020. You can even fly to a different destination within a specified zone. You can make more than one change to your booking.

Change your flight

Etihad Credit

Cancel your booking and use the value as credit towards your next trip. And if you’re an Etihad Guest member, we’ll reward you with up to 5,000 bonus miles too. Book before 30 September 2020, for travel until 31 July 2021.

Get Etihad Credit

Repatriation flights  

If you’re a foreign citizen in the UAE, from 5 April we’ll be operating a number of daily outbound flights to help you return home.

Repatriation flights will start with Seoul Incheon, followed by destinations such as Melbourne, Singapore, Manila, Jakarta and Amsterdam. These destinations are subject to government approvals.

Flights currently available to book:

5, 8, 10, 12, 15, 17 & 19 April 2020 - Seoul

7, 11, 14, 18 & 21 April 2020 – Singapore 

8, 10, 11, 15, 17 & 18 April 2020 – Manila 

9 & 16 April 2020 - Jakarta 

Our repatriation flights have been approved by the UAE Government, and we’re working closely with authorities to continue these types of operations. Our aim is to increase the number of flights, subject to approval from other foreign governments.

When approved, you can book any of our repatriation flights at etihad.com, on our mobile app or by calling our Contact Centre on +971 600 555 666 from the UAE. You can also book with your local travel agent.

Etihad Airways flights suspended 

On 24 March 2020, the government of the UAE made the decision to temporarily close Abu Dhabi airport, suspending flights to, from and via Abu Dhabi. As the national airline of the UAE, we stand in full support of the government’s efforts to limit the spread of Covid-19 and keep our guests, partners and team safe. Above all else, that will always be our main priority.

We understand that this will have had a huge impact on many of our guests, and our teams are doing everything they can to help those affected. 

If your trip has been impacted, you can call us to change your flight for free, or save your trip for later with Etihad Credit

Our network updates and flying in the future

As soon as it is safe for our guests to fly again, we will return to the skies. Before then, we’re doing everything we can to keep you updated, and we’ll let you know as soon as we possibly can when our services resume.

You’ll find all the latest information at etihad.com, as well as live updates on any of our social media channels.

We’re closely monitoring the situation

We’re working closely with government and health authorities around the world to monitor the situation as it develops. We will only fly when we know it is safe for our guests, partners and teams to do so.

To check up to date flight restrictions around the world, please visit the IATA Travel Centre.

Check the status of your flight 

Useful information 

Inspiration while you’re at home

We might not be able to fly you there just yet, but you can still get your travel fix from home.

Let our Inflight Chef transport you to the cobbled streets of Italy with this wild mushroom risotto.

With an amazing crew from all over the world, we’ll keep bringing you closer to the places you’ve been dreaming of.

Frequently asked questions