What can I take on the flight for free?

Bookings with a codeshare partner:

When booking via Etihad Airways and at least one of the flights are operated by a codeshare partner, the baggage allowance of the airline that operates the longest flight either outbound or inbound will apply.
Baggage allowance For all Etihad flights except those traveling to and from the US, Canada and Brazil. This section tells you what you can take onboard free of charge, and how much it costs to take more. See our latest promotion on an excess baggage discount.
Baggage allowance For flights originating or arriving in Australia, the same baggage allowances apply but the Australian Government has implemented security restrictions which limit the quantity of liquids, aerosols and gels (LAGS) that passengers may take on-board the aircraft.

Diamond First Class

Luggage checked in and stowed in the hold.
Baggage weight Baggage dimensions Etihad Guest Class benefits
Bags with a total not exceeding 50kg Each item must not exceed 32kg, and the dimensions 45cm x 72cm x 90cm Etihad Guest Gold Elite members receive 70kg
Etihad Guest Gold members receive 65kg
Etihad Guest Silver members receive 60kg
Etihad Guest members receive 50kg

Diamond First Class

Carry-on luggage
Baggage weight Dimensions
2 bags, total of 12kg Each item must not exceed maximum total dimensions of 111 cm (for example, 40 x 50 x 21)

Pearl Business Class

Luggage checked in and stowed in the hold
Baggage weight Dimensions Etihad Guest benefits
Bags with a total not exceeding 40kg Items must not exceed the dimensions 45cm x 72cm x 90cm Etihad Guest Gold Elite members receive 60kg
Even if you choose to exceed your luggage allowance (at additional cost) each item must not exceed 32kg Etihad Guest Gold members receive 55kg
Etihad Guest Silver members receive 50kg
Etihad Guest members receive 40kg

Pearl Business Class

Carry-on luggage
Baggage weight Dimensions
2 bags, total of 12kg Each item must not exceed maximum total dimensions of 111 cm (for example, 40 x 50 x 21)

Coral Economy Class

Luggage checked in and stowed in the hold.
Baggage weight Dimensions Etihad Guest benefits
Bags with a total not exceeding 30kg Items must not exceed the dimensions 45cm x 72cm x 90cm Etihad Guest Gold Elite members receive 50kg
Even if you choose to exceed your luggage allowance (at additional cost) each item must not exceed 32kg Etihad Guest Gold members receive 45kg
Etihad Guest Silver members receive 40kg
Etihad Guest members receive 30kg

Coral Economy Class

Carry-on luggage
Baggage weight Dimensions
1 bag, total of 7kg Each item must not exceed maximum total dimensions of 111 cm (for example, 40 x 50 x 21)

Infants (in any class of travel)

Checked in baggage: up to 10kg
Cabin baggage Valid for all cabins
One (1) extra handbag (weight must not exceed 5kg)
One (1) fully collapsible stroller / carry-cot, as a carry-on item if cabin space is available or else as checked baggage in the hold.

Cabin baggage regulations

New cabin baggage guidelines at UAE airports

Guests travelling or transiting through UAE airports will have to follow new hand (cabin) baggage regulations, scheduled to come into effect soon.
• Carry all liquids, aerosols and gels (LAGs) in a transparent re-sealable plastic bag with a maximum capacity of 1 litre.
• Each Guest may carry only one such bag, which must be presented separately from other cabin baggage at security screening checkpoints.
• The contents of no container must exceed 100 millilitres of LAGs.
• Exceptions may be made for medications, baby milk/foods and special dietary or other medical requirements.

At the Airport

• Present your transparent re-sealable plastic bag containing liquids, aerosols and gels separately at security checkpoints.
• Take off your jackets and/or coats and present these for screening. 
• Present laptops and other large electronic equipment for screening separately.

Duty Free Purchases

• Carry LAG items purchased at airport retail outlets or on board the aircraft in a Security Tamper-Evident Bag (STEB). Generally, these bags are provided by the retail outlet where the LAG is purchased.
• To avoid confiscation, the security tamper-evident bag should not be opened before going through security checkpoints. 
• If transiting between airports, do not open the bag until you pass through the final security checkpoint at your last airport of transit.
• Most retail outlets at major international airports now comply with the new regulations. However, if items purchased at other airports do not fulfil the new requirements, these may be confiscated at Abu Dhabi International Airport before departure.

What are Liquids, Aerosols and Gels?

• Water, drinks, soups, syrups, jams, stews, sauces and pastes.
• Foods in sauces or containing a high liquid content. 
• Creams, lotions, cosmetics and oils, perfumes, sprays, gels, including hair and shower gel.
• Contents of pressurized containers, including shaving foam and deodorants.
• Pastes including toothpaste, liquid-solid mixtures, mascara, lip gloss or lip balm and any item of similar consistency at room temperature.

Remember, these restrictions only apply to cabin baggage — you could still pack your liquids, aerosols and gels in your checked baggage if you wish to.

EU cabin baggage regulations

Guests travelling from or transiting through European airports are requested to kindly follow the new EU cabin baggage norms that came into effect on November 6, 2006.

These norms are applicable to cabin baggage carried by:
• Guests transiting through an EU airport 
• Guests departing from an EU airport 
• Guests travelling to/from Toronto/Brussels.

As per the new norms:
• All liquids, gels, pastes, pressurised containers must be carried in a transparent re-sealable plastic bag with a maximum capacity of 1 litre.
• The contents of no container must exceed 100 millilitres.
• These items must be presented separately from other cabin baggage at security screening check points.
• Duty free products bought from non-EU duty-free shops or onboard sales will not be accepted as carry-on baggage.

Australian cabin baggage regulations

Guests travelling through Australian airports have to follow new guidelines governing hand baggage contents, particularly liquids, gels, aerosols, etc.

Please click here to know more.

Cabin baggage norms for US-bound Guests

Etihad’s Guests travelling to New York are requested to follow the new cabin baggage norms for US-bound flights:
• All liquids, gels, pastes, pressurised containers must be carried in a transparent re-sealable plastic bag with a maximum capacity of 1 litre.
• The contents of no container must exceed 100 millilitres.
• These items should be presented separately from other cabin baggage at security screening check points.
• Duty-free products will be accepted only if they have been purchased at Abu Dhabi International Airport or on board the aircraft from Abu Dhabi to New York.

Global Service Fees

Since 1st February 2011, our global contact centres and retail offices charge a global service fee for new bookings, ticket changes and refund administration.

The following price ranges are applicable for Etihad Airways global service fees:

Starting from USD10

Booking fee

USD 20 – USD 400

Change fee

USD 10 – USD 400

Refund fee

USD 10 – USD 200

No-show fee

Effective 1st June 2012, any reward booked via the Etihad Guest Service Centre will incur a global service fee of USD20 or 2000 Etihad Guest Miles. This fee is only applicable for services which can be booked online by Etihad Guest Base Members and Etihad Guest Silver Members. 

Extra weight charges

What else can I take on the flight for free?

The following are classified as carry-on items, and can be taken on the flight in addition to your carry-on luggage allocation. Please note these should be stowed under the seat where permitted:

• Handbag, pocket book or purse
• Overcoat, wrap or blanket
• Umbrella or walking stick
• Small camera and / or binoculars
• A reasonable amount of reading matter for the flight
• Collapsible wheelchair / crutches
• Braces or prosthetic devices (provided the guest is dependent on them)
• Briefcase or portable PC which is not being used as a container for transportation of articles, regarded as baggage — exception: laptop - not to be activated without flight crew knowledge / concurrence
• Mobile phone — exception: not to be utilized during flight.

I’d like to take more than my free allocation. How much will it cost?

We understand that it’s not always easy to pack within your baggage weight limit. For an additional charge you can increase the amount of luggage you can take on your flight. Alternatively, you can send your extra weight for a reduced cost through Crystal Cargo.

The charges below apply for Etihad Airways only. The charges may vary whenever a codeshare partner is involved in the booking.

1. Calculate the cost per kilogram. This is based on the length of your flight. Firstly, find out the Zone for your origin and your destination in the table below. For example, if I travel from Morocco (Africa) to Japan I am travelling from Zone 2 to Zone 3.

Zone Origin/Destination
Zone1 GCC, Indian Subcontinent, Iran, Iraq, Jordan, Lebanon, the Maldives, Syria, Bahrain and the UAE
Zone2

Africa, China, Europe, Indonesia, Kazakhstan, Malaysia, Philippines, Russia,Singapore, Belarus, Kenya, Nigeria, the Seychelles and Thailand

Zone3 Australia, Japan and Korea

2. Refer to the below table to understand the cost per extra kilogram you wish to take. Zone 2 to Zone 3 will incur a charge of US $81 for each extra kilogram you wish to take. Taking a 5kg bag will incur a cost of US $405.

From / To Zone 1 Zone 2 Zone 3
Zone 1 US $17 US $35 US $58
Zone 2 US $35 US $58 US $81
Zone 3 US $58 US $81 US $58

Exception - Singapore/Brisbane: If you are travelling from Singapore to Brisbane, or Brisbane to Singapore your luggage will be charged at the rate of US $30 per kg.

Exception - Beijing/Nagoya: If you are travelling from Beijing to Nagoya, or Nagoya to Beijing, your excess baggage will be charged at the rate of US $15 per kg. 

Flights originating or arriving in Australia

The Australian Government has implemented security restrictions which limit the quantity of liquids, aerosols and gels (LAGS) that passengers may take on-board the aircraft for flights to Australia.

These restrictions do not apply to checked-in baggage.

In general, the only liquids, aerosols and gels that are allowed in a passenger's carry-on baggage are:

• Liquids, aerosols and gels in containers of 100 milliliters or less, in one transparent re-sealable bag. The four sides of the re-sealable area should not add up to more than 80cm (e.g. 20x20cm or 15x25cm).

Passengers are not permitted to have liquids, aerosols and gels in their carry-on baggage in excess of these restrictions.

If you are on a connecting flight to Australia via Abu Dhabi, and have liquids, aerosols and gels as carry-on baggage in excess of the permitted quantities, they may be confiscated by the Abu Dhabi Airport Authorities during security checks at the transfer point or boarding gate.

To avoid disappointment, it is recommended that Duty Free liquids, aerosols and gels in excess of the approved quantities are purchased on board the aircraft during your flight from Abu Dhabi to Australia.

Excess baggage discount

Etihad Guests can pre-pay for excess baggage via the Airport Ticketing Office (ATO), City Ticketing Office (CTO) and Call Centre (within the UAE: 02 599 0000; outside the UAE: +971 2 599 0844). The Excess Baggage Vouchers (Airline Ancillary Service) will be issued as an Electronic Miscellaneous Document (EMD) and can be purchased for 5kg, 10kg, 15kg, 20KG, 25kg, 30kg & 35kg, as per the conditions below.

1. Available for sale from the time of booking until 24 hours prior to departure
2. Only available on Etihad-operated flights 
3. Offered at a 10% discounted rate from the applicable airport excess baggage rates 
4. Sold on the premise of:
    a. use it or lose it 
    b. no refund for partial use. For example: a guest has 5kg excess prepaid and only requires 3kg 
5. EMD can be issued for weight concept, piece concept or a combination of both where applicable 
6. Guests can be issued multiple EMDs for one segment. For example, 1st EMD for weight and 2nd EMD for piece