Etihad Airways’ frequent flyer program, Etihad Guest, has been recognised as one of the best loyalty programs globally. The airline received the award for ‘Best Elite Program’, for the array of superior benefits it provides to Silver, Gold and Platinum members, and the ‘Best Affinity Credit Card’ award for its Abu Dhabi Commercial Bank (ADCB) co-branded card, at the 2015 Freddie Awards held in Atlanta, GA, United States, on 30 April.
Introduced in 1988, the "Freddies" are widely recognised as the travel
loyalty industry’s most relevant customer-voted benchmark across three global
regions – Americas, Middle East & Asia/Oceania and Europe & Africa.
This year’s awards were based on the votes received online from a record
3.2 million frequent fliers and hotel guests from across the globe.
“We are thrilled to receive the award for ‘Best Elite Program’ in
recognition of our continued focus on developing innovative and highly flexible
features and benefits that give our members great value and rewarding
experiences,” said Yasser Al Yousef, Managing Director, Etihad Guest.
“Etihad Guest has become known as one of the best loyalty programs in a
very competitive market. To receive the award for ‘Best Affinity Credit Card’
for the third time is a great achievement, and confirmation that we continue to
provide our members with best-in-class benefits through our close working
relationship with our financial partners.”
Head Consumer Banking Group, ADCB, said: “This is a testament of the loyalty
that the program enjoys from over 100,000 cardholders, and something of which
both ADCB and Etihad Airways are immensely proud.