Etihad Airways has been named ‘Best Airline – Business Class’ at the TTG Travel Awards for the second consecutive year.
The prestigious award
is voted for by the readers of TTG Asia, TTG China, TTG India, TTGmice,
TTGassociations, TTG-BTmice China and TTG Asia Luxury.
Etihad Airways’ Vice
President Australia and Asia, Lindsay White, accepted the award on the
airline’s behalf at the 27th Annual TTG Travel Awards 2016 Ceremony
and Gala Dinner held in Bangkok last night.
Mr White said the
award reflected the strength of the airline’s partnerships with the travel
trade and validated Etihad Airways’ investment in its Business Class guest
experience.
“Being voted ‘Best
Airline - Business Class’ for the second consecutive year is testament to the
tremendous support we receive from the travel industry throughout Asia Pacific.
“Our partners are
critical to our success and we are delighted to offer a world-class product and
hospitality experience which they are proud to sell.
“We have invested significantly in our Business Class
product and service to offer our guests unprecedented levels of comfort, style
and hospitality every day, on every flight.
“The ground-breaking
Business Studios on our fleet of A380s and B787 Dreamliners, in particular,
have redefined premium air travel, setting a new benchmark for business class
travel worldwide.”
Etihad Airways’
Business Class guests enjoy fully flat beds with direct aisle access on every
wide-body aircraft. Dedicated Food and Beverage Managers, handpicked from some
of the world’s best establishments, oversee an extensive a la carte and ‘Dine
Anytime’ menu. On ultra-long-haul flights, the airline offers a full turndown
service, amenity kits, cotton loungewear and slippers.
On the ground, guests
have access to luxurious airport lounges and limousine services at selected
locations worldwide. The Premium Lounge at the airline’s hub in Abu Dhabi
features a Six Senses Spa and Style & Shave by Etihad facility, both
offering a comprehensive range of personal care and wellbeing treatments.
The TTG Travel Awards
have been recognising the best of the Asia Pacific’s travel industry since
1989. This prestigious annual event honours organisations and individuals in
four categories – Travel Supplier, Travel
Agency, Outstanding Achievement and Travel Hall of Fame.
The ‘Best Airline –
Business Class’ award is determined against several performance criteria:
providing the best product and service, schedules and network; agent
friendliness in terms of reservations, confirmations and commission; and the
professionalism of the airline’s sales and marketing team.
Etihad Airways offers
the Asia Pacific travel trade a range of educational, sales support and reward
and recognition programmes. These include a
dedicated travel trade portal, a rewards-based incentive programme called ‘SuperSeller’, travel agent familiarisation trips and other localised trade
marketing programmes.