Etihad Credit

Etihad Credit lets you hold multiple vouchers in one account and spend them on flights and extras with Etihad Airways.

How does Etihad Credit work?

If you've opted for a refund or are entitled to compensation, you'll receive a voucher via email. Add the voucher to your own Etihad Credit account to pay for flights or extras, or gift it to someone else.
To redeem your voucher, follow the steps below.

Create an Etihad Credit account and add your voucher using the voucher number and pin - this will be emailed to you.

Choose Etihad Credit as your form of payment when you check out on etihad.com or when you call us.

Pay the total amount with your voucher or combine it with your preferred payment card.

Log back into your Etihad Credit account at any time to check your balance, add vouchers and see your transaction history.

You can also edit your personal details and request a new account PIN.

Frequently asked questions

See all FAQs

Etihad Credit

How does Etihad Credit work?

Is it possible to request an open ticket, rather than re-book my flight?

What should I do if I haven’t received my refund after 45 days?

How do I get a refund if I booked using Etihad Credit?