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Travel updates

Last updated Monday 17 August 2020 at 08:30pm UAE

COVID-19 test required to enter Abu Dhabi 

If you are travelling from another emirate to reach Abu Dhabi airport, you must present a negative COVID-19 test before you will be permitted to enter Abu Dhabi. The test must be valid within 48 hours. Taxis are in operation between Dubai and Abu Dhabi airport.

Contact us when you’re ready

If your travel plans have been affected by our network changes, you don’t have to contact us straight away to change your flight. We’ll keep your ticket open for you to book whenever you’re ready.

Our network

Throughout August and September, we’re planning to operate flights to more than 60 worldwide destinations. We continue to work closely with the UAE Government and global aviation authorities to increase our network in the future.

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Flights from Abu Dhabi

Foreign citizen in the UAE? See our flight schedule from Abu Dhabi.

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Flights to Abu Dhabi

Make sure you have a COVID-19 PCR test before you fly.

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Transfer via Abu Dhabi

Fly via Abu Dhabi to destinations across Europe, Asia and Australia.

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Travel regulations

Stay up to date with the latest travel regulations and guidelines for the destination you're flying to.

How to change your flight

If you booked your flight before 31 August to travel any time until 30 November 2020, you can change your flight for free.

Cancel your trip and save it for later with Etihad Credit. We’ll reward you with up to US $400 and up to 5,000 Etihad Guest Miles, and you can travel any time before 31 October 2021.

Or you can simply rebook your trip at a time that suits you – you can even pick a new destination anywhere on our network.

If you’re eligible, you can request a refund.

Booked with a travel agent? You’ll need to speak to them to make changes to your booking.

Etihad Credit

Cancel your flight and use the value towards your next break. We’ll reward you with up to US $400 and up to 5,000 Etihad Guest Miles. You can use your credit at any time within two years to pay for flights or extras for yourself, your family or your friends. 

Rebook before 30 November

Rebook your trip before 30 November 2020 and travel to any destination on our network before 31 October 2021. It’s free to change your trip and we’ll remove the fare difference if you travel within the same zone before 30 Novembe 2020.

Keep your ticket open

If your flight has been cancelled, you can simply keep your ticket open until you’re ready to travel again. You don’t need to call us or do anything until you’re ready to rebook. We’ll keep your ticket open until 31 October 2021, and if you haven’t used your open ticket within 12 months of your first cancelled flight, you will be entitled to a refund. To request a refund, please call us.

Request a refund

Refunds are permitted for tickets purchased directly with Etihad Airways and travel agencies based in Australia, Canada and the USA, and tickets originating in the European Union (including Switzerland and the UK), where any Etihad Airways flight on the ticket has been cancelled.

Discounted COVID-19 tests in Abu Dhabi

Flying from Abu Dhabi? Save on the cost of your COVID-19 PCR test with discounted testing at G42 and LifeDx clinics across the UAE.

Tests start from AED 55, and if you’re flying in First or Business, you can arrange for your sample to be collected from home.

Call G42 on 02 205 5999 or visit lifedx.net/etihad to book at a LifeDx clinic.

Important information about your trip

Due to government restrictions across our network, you will only be permitted to carry a personal item on board, such as a handbag, backpack or laptop bag. This can weigh up to 5kg. You may check in your remaining cabin baggage before you fly for free. This applies if you are flying in Economy, Business or First.

In Abu Dhabi, our Arrivals Lounge and Terminal 3 Business Class Lounge are now open, with enhanced safety measures to keep you protected. With travel restrictions still imposed around the world, some of our lounges remain temporarily closed. We’re working to open them as soon as we can. 

Remember to read our regulations before you travel, or to check up-to-date flight restrictions around the world, please visit the IATA Travel Centre.

COVID-19 self-assessment

If you’re worried you’ve been exposed to COVID-19 or have any symptoms, take our COVID-19 self-assessment for an easy-to-understand and personalised assessment in minutes. The results will help you understand your probability of having COVID-19 and decide if it’s safe for you to travel.

Travelling in the UAE

Updated 30 June 2020

Travel between Abu Dhabi and other UAE emirates is currently restricted by the Abu Dhabi Government. If you are travelling between emirates to reach the airport, you must prove that you have tested negative for COVID-19 within the past 48 hours before you’ll be permitted to enter Abu Dhabi. You must also present your booking confirmation or ticket if requested by officials.

Frequently asked questions

Useful information 

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