We’ve partnered with rail companies in Europe to bring you our Rail & Fly service. If you’re flying with Etihad Airways, the service allows you to travel by train to or from any station, linking you to an Etihad destination.
Global airport information
Make your journey through our worldwide airports quick and easy
Rail & fly
Frequently asked questions
The quickest and easiest way to make a request for your flight is to visit etihad.com/manage. Enter your flight details then let us know what you need. You can also request things like wheelchairs there too. If you have any questions or you’d prefer to speak to us about your request, you can use our online chat feature or call us.
You can book a complimentary Etihad Chauffeur if you're flying in The Residence, First, Business Comfort, or Business Deluxe. Chauffeur service is available only for Etihad-issued tickets, identifiable by a ticket number starting with 607. Remember to book your chauffeur at least 12 hours before your flight.
Travel insurance is provided by AXA and its business partners in some countries. AXA offers two levels of cover to keep you protected when you’re away from home; FlySafe and FlySafe Plus.
With FlySafe, you’ll be covered for:
Emergency Medical Expenses
Emergency Medical Transportation
Personal liability
Legal protection
Cancelation/Curtailment
Delayed departure/ luggage
Missed Departure
Personal belonging
With FlySafe Plus, you’ll have the same cover as our FlySafe package, plus:
Medical Teleconsultation
Repatriation of other Insureds
Early return Home
Loss of passport
Personal accident
Read more about travel insurance <link: insurance page>