Are Etihad flights operating normally?
Etihad Airways is operating an expanded commercial flight schedule, between Abu Dhabi and around 80 destinations. This is a phased resumption, and the schedule is being expanded carefully and responsibly as conditions allow. We are monitoring the situation continuously and will update our schedule as the position develops.
Which routes are affected?
A number of routes are currently operating on a limited basis; however, the network is continually expanding. The most up-to-date information on which routes are operating, and any adjusted timings, is always available at etihad.com. Customers with existing bookings on affected routes will be contacted directly if their flight is impacted.
Why are some flights taking longer than usual?
Some services are currently operating on adjusted routings as a precautionary measure. While this may result in slightly longer flight times, these routings have been assessed and approved by the relevant aviation authorities and our own safety teams. We appreciate the patience of our guests and will return to standard routings as soon as it is safe to do so.
How frequently is the situation being reviewed?
Etihad is monitoring the situation minute-by-minute. Decisions about our schedule - including any expansions, reductions, or route changes - are taken in real time in close coordination with international aviation authorities and our own safety and security teams.
What happens should the situation evolve?
The safety of our guests and crew is our absolute priority. Should conditions change, we will act swiftly. Any customers affected by cancellations or significant schedule changes will be contacted directly, and full information will be available on etihad.com. We will not operate flights where safety cannot be assured.
What if my travel has been disrupted and I need help?
Our teams are available around the clock to provide support, explore rebooking options, and ensure customers are supported. We encourage guests to visit etihad.com/manage to make immediate changes to your booking. If needed, guests can contact Etihad Guest Services directly through the contact details available on etihad.com. If you have booked through a travel agent, please contact your travel agent directly.
What happens if my flight is cancelled while I’m in transit in Abu Dhabi?
In the rare situation where a flight is cancelled at short notice, guests will be reaccommodated onto alternative flights wherever possible. Our teams will be in contact with impacted guests to support them with their welfare and onward travel arrangements. It is important to make sure your contact details are up to date in your booking, at etihad.com/manage.
Where can I find the latest travel information for my destination?
Guests should refer to the travel advice issued by their national government before making any travel decisions. Etihad's current flight status is available at etihad.com/flightstatus.