Etihad Credit

Etihad Credit lets you exchange the value of your booking and use it towards your next trip – and we’ll reward you with up to US $400 and up to 5,000 Etihad Guest Miles.

 Journey Etihad Credit Bonus Value
Business & First (USD) Economy (USD)
Flying within GCC, Middle East, Egypt & Indian Subcontinent. $100 $40
Flying to and from North America & Australia $400 $100
All other journeys $300 $60
Etihad Guest Miles – all journeys 5,000 2,500

 

We’ll add the value of your credit to a Travel Bank account, which you can use to pay for flights, upgrades and extras within the next 12 months.

You must be an Etihad Guest member to be eligible for a Travel Bank account. If you’re not already member, we’ll use the details you enter to enrol you. Please make sure that your name and email address match your original booking.

When you want to book a trip, simply quote your Etihad Guest number.

You’ll receive your bonus miles and Etihad Credit within 30 days. We’ll send you an email when your account has been credited.

Etihad Credit is non-transferable. If you haven’t used your Etihad Credit within 12 months of your first cancelled flight, you are entitled to a refund.

Here’s what you need to know before you start:

  • To claim Etihad Credit, you must have booked your flight before 30 June, to travel before 30 November 2020
  • Only one form can be submitted per booking
  • If more than one guest is travelling on your booking, we’ll issue Etihad Credit to the lead traveller – this is normally the first guest you enter when you book, who also receives notifications leading up to the trip
  • If you’d prefer to split the credit, please call our Contact Centre – please do not submit a separate form for each guest on the booking
  • You must enter the Etihad Guest member number of the lead traveller only – you will not receive Etihad Credit if you enter an Etihad Guest number for someone who is not travelling on your booking
  • Your date of birth must match the details on your Etihad Guest account