Payment options

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Online payments made simple

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View different payment methods

Book your flight through the Etihad Airways website and pay quickly and efficiently with just the click of a mouse.

Choose from any of our fast and safe payment modes, depending on your country of departure, and we’ll make sure all your details and payments are secured and protected.

 

Notes:

  • Ensure you have sufficient funds for the transaction before making your purchase.
  • The debits to your account will reflect as “Ingenico ePayments” or “Etihad Airways”.

Contact our Global Contact Centre or our Local offices 

  • If your payment was successful and you do not receive your ticket details within one hour
  • For refunds of purchases made through our website

All refunds will be processed to the same account or card used to make the booking.

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Credit and Debit Cards

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Accepted for flights departing from all destinations.
Visa, MasterCard, UATP and Diners Club logos
Accepted for all bookings except for flights departing from Korea, Myanmar, New Zealand, Poland, Seychelles, Burkina Faso, Hungary, Mali, Mauritania, and Senegal.
JCB credit card logo
Accepted for flights departing from France.
Carte Bancaire credit card and debit card logo

Accepted for flights departing from Brazil.

Pay in (a maximum of 5) installments using Visa, MasterCard and Amex. 

Couple performing online payment

Accepted for flights departing from China and Hong Kong

Please ensure you have registered your debit or credit card (issued in China) for online banking. To comply with China’s banking regulation on internet sales, daily cumulative and 'per transaction' limits apply to each personal debit or credit card issued.

China Union Pay logo
We accept a number of major debit cards. To know if your card is enabled for online transactions, check if the back of your debit card has a three-digit CVV or CSC number. Also, you can try to make a booking on our website or ask your card-issuing bank.
Debit cards image

Enhanced security checks on Credit and Debit Cards

  • CVV/CSC - Card Verification Value/Card Security Code is a security feature for credit or debit card transactions that provides increased protection for merchants against credit card fraud. It is the three or four-digit number on the back of a credit card that you are asked to enter during the process of making an online payment.
  • 3-D Secure - This is an added layer of security for online transactions that was introduced by Visa in the form of its Verified by Visa scheme. This requires users to register their credit cards with the service and then input a new security code in order to complete an online payment. This is not your ATM PIN number, but a password you would have set when registering for the scheme with your bank. MasterCard has developed a similar service called MasterCard SecureCode, while American Express has SafeKey in some markets and JCB has J/Secure. 
  • SSL Certification - All transactions on Etihad Airways are processed in an SSL certification environment. This means that the data you enter when making a booking is encrypted and therefore rendered incomprehensible to anyone but the recipient (credit card or banking authority). 
  • Fraud protection system – Etihad Airways website uses a cutting edge e-commerce payment system that utilises the most advanced fraud protection technologies available.

eWallet

We accept PayPal payments in British Pounds(GBP), Canadian Dollars (CAD), Australian Dollars(AUD), Euro (EUR), US Dollars (USD)*, Swiss Franc (CHF), New Zealand Dollar (NZD), Malaysian Ringgit (MYR), Singapore Dollar (SGD), Japanese Yen (JPY), Czech Republic Koruna (CZK), Danish Krone (DKK), Hong Kong Dollar (HKD), Hungarian Forint (HUF), Norwegian Krone (NOK), Russian Ruble (RUB), Swedish Krona (SEK), Thai Baht (THB), Taiwan Dollar (TWD).

* Accepted for flights departing from the United States, Vietnam, Philippines, Kenya, Maldives, Kazakhstan, Nepal, Nigeria, Zimbabwe, Cambodia, Laos, Guinea, Uganda, Tanzania and Zambia.

PayPal logo

Accepted for flights departing from China and Hong Kong. 

Visit Alipay website for more information.
Alipay logo

Accepted for flights departing from Singapore. 

You must have an online banking account from any of the following banks: DBS (DBS Bank Ltd )/POSB, OCBC (Oversea-Chinese Banking Corporation Limited), UOB (United Overseas Bank), and Citibank.
eNets logo

Real-time bank transfer

Accepted for flights departing from the Netherlands, Belgium and Dusseldorf.

Visit iDEAL website for more information.

Steps to pay:

  1. Make sure you have an online banking account from any of the following banks: ABN Amro, Rabobank, ASN Bank, SNS Bank, Friesland Bank, SNS Regio Bank, ING, Triodos, Knab, and Van Lanschot Bank.
  2. Select “iDeal” as the payment method in the payment page.
  3. Select your bank on the next page. You will be directed to the online banking application of the bank. The relevant details of purchase will be shown.
  4. Authorise the payment in the required manner. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
iDEAL logo

Accepted for flights departing from Austria, Germany, Switzerland, Belgium, Italy, Poland and the UK.

Visit Sofort Banking website or Sofort website for more information. 

Steps to pay:

  1. Select Sofort Überweisung/Banking as payment method in the payment page. You will be directed to the Sofort Überweisung/Banking page.
  2. Select the country and with the help of the banks sort code, choose the bank that will carry out the transfer.
  3. Log in with your online banking details.
  4. Provide your TAN. Each TAN can be used only once and due to security reasons cannot be entered a second time. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
Sofort Banking logo

Accepted for flights departing from Germany.

Visit Giropay website for more information. 

Steps to pay:

  1. Select “Giropay” as the payment method in the payment page.
  2. Enter your bank code and account number.
  3. Log in with your online banking details. The information will be sent to your bank in an encrypted form.
  4. Provide your TAN. Each TAN can be used only once and, due to security reasons, cannot be entered a second time. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
Giropay logo

Accepted for flights departing from India.

During the booking process on our website, you will be directed to the payment page on your bank's website to complete your payment. Once you have completed your bank’s verification process and submitted your payment, you will be redirected to our website.
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Accepted for flights departing from Australia and New Zealand.

Visit POLi Internet Banking website for more information.

Steps to pay:

  1. Select “POLi” as the payment method in the payment page.
  2. Select your preferred bank.
  3. Log in with your online banking details and confirm your payment.
  4. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
POLi Internet Banking logo

Offline payments

Accepted for flights departing from Australia, Austria, Belgium, France, Germany, Italy, Malaysia, Russia, Singapore, Sweden, Switzerland and United Kingdom.

Offline bank transfer can be completed through online banking, at a bank, cash deposit or wire transfer. For international transfers, bank charges will always apply. For domestic transfers, additional costs may be charged by your bank. These charges should be paid in addition to the total amount shown. Please verify the exact charges with your bank before you make the transfer.

Steps to pay:

  1. Select “Bank transfer” as the payment method in the payment page.
  2. The bank account details needed to complete the payment will be given to you on the Etihad confirmation page and will also be emailed to you. The account holder name will be Ingenico ePayments.
  3. Complete the payment by transferring funds to the bank account.
    Include the payment reference so that your payment can be matched to your reservation.
  4. Ingenico ePayments, who is authorized to collect payment on behalf of Etihad Airways, will process the payment.
  5. Your ticket(s) will be issued and sent to you by Etihad Airways once payment is received from Ingenico ePayments. Please note that it may take up to 5 banking days before your payment is received.
Woman using laptop image

Accepted for flights departing from Japan.

Steps to pay:

  1. Select “Konbini” as the payment method in the payment page.
  2. A link to the payment slip will be given to you on the Etihad confirmation page and will also be emailed to you. You will need this to complete your payment.
  3. Complete the payment at a Konbini store location by providing your barcode or receipt number.
  4. The Konbini network will submit the confirmation of payment.
  5. Your ticket(s) will be issued and sent to you by Etihad Airways once payment is received from Konbini.
Konbini Store locations image