Payment options

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Online payments made simple

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View different payment methods

Book your flight through the Etihad Airways website and pay quickly and efficiently with just the click of a mouse.

Choose from any of our fast and safe payment modes, depending on your country of departure, and we’ll make sure all your details and payments are secured and protected.

 

Notes:

  • Ensure you have sufficient funds for the transaction before making your purchase.
  • The debits to your account will reflect as “Ingenico ePayments” or “Etihad Airways”.

If your payment was successful and you do not receive your ticket details within one hour, please contact our Global Contact Centre or Local Office.

For details about refunds of purchases made through our website, please see our Modification Guide.

All refunds will be processed to the same account or card used to make the booking.

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Credit and Debit Cards

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Accepted for flights departing from all destinations.

Find out more about the Etihad Payplan account (UATP)

Visa, MasterCard, UATP and Diners Club logos

Enjoy a flexible way to pay for your flights, with convenient monthly installments accepted for eligible bookings made in the United Arab Emirates, Saudi Arabia and Egypt.

Participating banks are as follows:

United Arab Emirates: 

  • Abu Dhabi Commercial Bank
  • National Bank of Abu Dhabi
  • Emirates NBD
  • Mashreq Bank
  • Dubai First
  • Commercial Bank of Dubai
  • Al-Mawarid Bank

Saudi Arabia

  • Emirates NBD
  • The National Commercial Bank (NCB-AlAhli)
  • Riyad Bank
  • Sabb
  • Alawal bank
  • Bank Aljazira

Egypt

  • Barclays
  • Commerical International Bank-CIB
  • Emirates NBD
  • Mashreq Bank

Important to know:
The option to pay by monthly installments is decided by the participating banks. Minimum transaction amounts apply.  Fees may also apply.

Couple performing online payment
Accepted for all bookings except for flights departing from Korea, Myanmar, New Zealand, Poland, Seychelles, Burkina Faso, Hungary, Mali, Mauritania, and Senegal.
JCB credit card logo
Accepted for flights departing from France.
Carte Bancaire credit card and debit card logo

Accepted for flights departing from China and Hong Kong

Please ensure you have registered your debit or credit card (issued in China) for online banking. To comply with China’s banking regulation on internet sales, daily cumulative and 'per transaction' limits apply to each personal debit or credit card issued.

China Union Pay logo
We accept a number of major debit cards. To know if your card is enabled for online transactions, check if the back of your debit card has a three-digit CVV or CSC number. Also, you can try to make a booking on our website or ask your card-issuing bank.
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Enhanced security checks on Credit and Debit Cards

  • CVV/CSC - Card Verification Value/Card Security Code is a security feature for credit or debit card transactions that provides increased protection for merchants against credit card fraud. It is the three or four-digit number on the back of a credit card that you are asked to enter during the process of making an online payment.
  • 3-D Secure - This is an added layer of security for online transactions that was introduced by Visa in the form of its Verified by Visa scheme. This requires users to register their credit cards with the service and then input a new security code in order to complete an online payment. This is not your ATM PIN number, but a password you would have set when registering for the scheme with your bank. MasterCard has developed a similar service called MasterCard SecureCode, while American Express has SafeKey in some markets and JCB has J/Secure. 
  • SSL Certification - All transactions on Etihad Airways are processed in an SSL certification environment. This means that the data you enter when making a booking is encrypted and therefore rendered incomprehensible to anyone but the recipient (credit card or banking authority). 
  • Fraud protection system – Etihad Airways website uses a cutting edge e-commerce payment system that utilises the most advanced fraud protection technologies available.

eWallet

* Accepted for flights departing from the United States, Vietnam, Philippines, Kenya, Maldives, Kazakhstan, Nepal, Nigeria, Zimbabwe, Cambodia, Laos, Guinea, Uganda, Tanzania, Zambia, Ireland, Turkey, Serbia, Australia, Brazil, Switzerland, Czech Republic, Denmark, Hong Kong, Hungary, Norway, Russia, Sweden, Taiwan, Thailand and Belgium.

PayPal logo

Accepted for flights departing from China and Hong Kong. 

Visit Alipay website for more information.
Alipay logo

Accepted for flights departing from Singapore. 

You must have an online banking account from any of the following banks: DBS (DBS Bank Ltd )/POSB, OCBC (Oversea-Chinese Banking Corporation Limited), UOB (United Overseas Bank), and Citibank.
eNets logo

Accepted for flights departing from United States of America and United Arab Emirates.

Visit Master Pass website for more information.

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Accepted for flights departing from United States of America and United Arab Emirates.

Visit Visa Checkout website for more information.

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Real-time bank transfer

Accepted for flights departing from the Netherlands, Belgium and Dusseldorf.

Visit iDEAL website for more information.

Steps to pay:

  1. Make sure you have an online banking account from any of the following banks: ABN Amro, Rabobank, ASN Bank, SNS Bank, Friesland Bank, SNS Regio Bank, ING, Triodos, Knab, and Van Lanschot Bank.
  2. Select “iDeal” as the payment method in the payment page.
  3. Select your bank on the next page. You will be directed to the online banking application of the bank. The relevant details of purchase will be shown.
  4. Authorise the payment in the required manner. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
iDEAL logo

Accepted for flights departing from Austria, Germany, Switzerland, Belgium, Italy, Poland and the UK.

Visit Sofort Banking website or Sofort website for more information. 

Steps to pay:

  1. Select Sofort Überweisung/Banking as payment method in the payment page. You will be directed to the Sofort Überweisung/Banking page.
  2. Select the country and with the help of the banks sort code, choose the bank that will carry out the transfer.
  3. Log in with your online banking details.
  4. Provide your TAN. Each TAN can be used only once and due to security reasons cannot be entered a second time. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
Sofort Banking logo

Accepted for flights departing from Germany.

Visit Giropay website for more information. 

Steps to pay:

  1. Select “Giropay” as the payment method in the payment page.
  2. Enter your bank code and account number.
  3. Log in with your online banking details. The information will be sent to your bank in an encrypted form.
  4. Provide your TAN. Each TAN can be used only once and, due to security reasons, cannot be entered a second time. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
Giropay logo

Accepted for flights departing from India.

During the booking process on our website, you will be directed to the payment page on your bank's website to complete your payment. Once you have completed your bank’s verification process and submitted your payment, you will be redirected to our website.
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Accepted for flights departing from Australia and New Zealand.

Visit POLi Internet Banking website for more information.

Steps to pay:

  1. Select “POLi” as the payment method in the payment page.
  2. Select your preferred bank.
  3. Log in with your online banking details and confirm your payment.
  4. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
POLi Internet Banking logo

Accepted for flights departing from Saudi Arabia.

Visit Sadad website for more information.

Steps to pay:

  1. Select “Sadad” as the payment method in the payment page.
  2. Enter your Sadad Online Payment ID or OLP ID Alias.
  3. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
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Accepted for flights departing from Kuwait.

Visit KNET website for more information.

Steps to pay:

  1. Select “KNET” as the payment method in the payment page.
  2. Select your preferred bank.
  3. Enter your Card details.
  4. Once your payment is confirmed, you will be redirected back to the Etihad Airways booking confirmation page.
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Offline payments

Accepted for flights departing from Australia, Austria, Belgium, France, Germany, Italy, Malaysia, Nigeria, Singapore, Sweden, Switzerland, Uganda and United Kingdom.

Offline bank transfer can be completed through online banking, at a bank, cash deposit or wire transfer. For international transfers, bank charges will always apply. For domestic transfers, additional costs may be charged by your bank. These charges should be paid in addition to the total amount shown. Please verify the exact charges with your bank before you make the transfer.

Steps to pay:

  1. Select “Bank transfer” as the payment method in the payment page.
  2. The bank account details needed to complete the payment will be given to you on the Etihad confirmation page and will also be emailed to you. The account holder name will be Ingenico ePayments.
  3. Complete the payment by transferring funds to the bank account.
    Include the payment reference so that your payment can be matched to your reservation.
  4. Ingenico ePayments, who is authorized to collect payment on behalf of Etihad Airways, will process the payment.
  5. Your ticket(s) will be issued and sent to you by Etihad Airways once payment is received from Ingenico ePayments. Please note that it may take up to 5 banking days before your payment is received.
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Accepted for flights departing from Japan.

Steps to pay:

  1. Select “Konbini” as the payment method in the payment page.
  2. A link to the payment slip will be given to you on the Etihad confirmation page and will also be emailed to you. You will need this to complete your payment.
  3. Complete the payment at a Konbini store location by providing your barcode or receipt number.
  4. The Konbini network will submit the confirmation of payment.
  5. Your ticket(s) will be issued and sent to you by Etihad Airways once payment is received from Konbini.
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