07 Sep 2014 12:00
Etihad Airways, the national airline of the United Arab Emirates, has enhanced its premium service offering at Abu Dhabi International Airport with the opening of a new Arrivals Lounge.
The luxurious facility is
the first Arrivals Lounge to be operated by Etihad Airways in the world,
offering a stylish and modern environment for the exclusive use of the
airline’s First and Business Class guests. It also boasts a convenient location,
immediately after customs.
Highlights include a
dedicated area to freshen-up before leaving the airport, with 10 revitalising shower units, each equipped with luxurious amenities and linked to a complimentary
service for clothes steaming. As part of the offering, garments such as suits
and dresses can be steamed by housekeeping while guests shower, and will be returned
within 10 minutes.
The innovative new ‘SHAVE
by Etihad Airways’ concept has also been introduced inside the lounge, with
guests offered a complimentary refreshing wet shave by fully-qualified barbers.
Access is also provided
to a dedicated relaxation area, with high-comfort seating, large screen
televisions, and an array of local and international newspapers, magazines and
books. Café style refreshments are served throughout the day, including a
delicious breakfast offering in the morning, hot and cold beverages, and a
delectable range of canapés, snacks and sweet treats, all freshly prepared by a
culinary team and inspired by gourmet flavours from around the world.
Guests looking for a
quiet and productive space to prepare for meetings can utilise the onsite business
facility, which features a large-screen Apple computer, printer, and
complimentary broadband and wireless internet connections.
Peter Baumgartner, Chief
Commercial Officer of Etihad Airways, said: “Our latest airport lounge is a
milestone for Etihad Airways and has been launched following extensive market
research into the requirements of our First and Business Class guests. This
facility, the first of its kind in Abu Dhabi, has been specifically designed to
meet their needs and our innovative new offerings, such as the clothes steaming
service and ‘SHAVE by Etihad Airways’, will hold particular appeal for guests
with early morning arrivals, before hotel check-in hours.
“Once again, we have
benchmarked ourselves against some of the world’s leading hotels and
restaurants, while placing the warmth of Arabian hospitality at the heart of
Etihad Airways currently operates a global network
of 11 airport lounges, including the new Arrivals Lounge, and its existing
First and Business Class facilities at Abu Dhabi International Airport. The
airline’s international lounges are located in Dublin, Frankfurt, London
Heathrow, Manchester, Paris, Sydney and Washington DC, with future locations
set to include New York, Los Angeles, Chicago, Melbourne and Milan. More than
280,000 guests visited Etihad Airways’ lounges between January and July 2014, an
increase of over 20 per cent year-on-year.