28 Oct 2015 09:30
Guests now have access to more choices when making bookings on Etihad Airways’ website following the recent introduction of new online payment services.
airline’s guests in the UAE can now book flights or ancillary services conveniently
using Pay@home’s online payment option and have the cash collected from their
nominated location within 24 hours.
Airways is the first airline in the Middle East to offer Pay@home, in cooperation with its
payment partner, Payfort, which manages cash collection on behalf of the
is an easy, safe and stress-free cash payment method enabling collection from homes
- still a preferred payment option for many customers in the region.
Warby, Etihad Airways’ Vice President Direct Sales, said: “In selecting
additional payment methods for our guests, we took a very local approach. We
wanted to give options which catered for the needs of our guests. The addition
of Pay@home will make a significant difference to online bookings.
we now offer our guests in the UAE greater choice and flexibility when it comes
to paying for the tickets they have booked online. This is part of our
commitment to our guests to improve our service offering continuously.”
online can be done at www.etihad.com. When
filling in the payment details, guests can choose “Home Cash Collection” as the
payment method. Once they complete booking, guests will be contacted to confirm
the address they have specified and a suitable time for the collection of
payment. Courier teams will collect the payments and provide a receipt upon
purchases are available only if the reservation is made at least 48 hours
before the flight’s departure and the payment is made within 24 hours at the
location and time agreed for the collection. Fare price and availability may
change or guests can request for the reservation to be cancelled.
payment options are only available for UAE Dirham (AED) transactions and for
flights departing from Abu Dhabi. Future plans include expanding the Pay@home
offering to other strategic markets of Etihad Airways.