13 Sep 2015 09:30
As part of a company-wide business transformation program, Etihad Airways is deploying SAP’s state-of-the-art, cloud-based solutions across its human resources, finance and procurement and supply management functions.
The
technology transformation will enable Etihad Airways to redesign its vital back-office
processes entirely, standardise across its subsidiaries and partner airline Air
Seychelles, and scale up to support its continued growth.
In
the first phase of implementation, the airline has modernised and simplified
the recruitment process by introducing new capabilities through SAP’s
SuccessFactors.
A new Etihad Airways careers website, with easy-to-use digital functionalities,
has been launched to enrich the candidate recruitment experience. Latest
features include a fresh layout, job alerts, and integration with the world’s largest
professional network, LinkedIn. It also offers real-time visibility on the status
of job applications for candidates, hiring
managers and recruiters.
The website has gained a lot of interest and
within a week of its launch received 160,000 visits and 6,000 job applications.
In addition, 14,000 candidates have signed up as Talent Community Members - a
new capability that further strengthens Etihad Airways’ global position to
recruit the best aviation talent.
Other
capabilities that will benefit internal managers include an improved job requisition
management process to help track job openings and applicants, new internal and
external job posting procedures, standardised job descriptions, and optimised recruitment
management and onboarding workflows to attract and engage high-quality candidates.
Mona Walid, Etihad Airways’ Vice President of
Talent Acquisition, said: “As Etihad Airways crosses the 25,000 employee
milestone and witnesses phenomenal growth, we needed to redesign our
recruitment processes to benefit us, our HR team and the 250,000 applicants who
apply to work at the airline each year.
“SAP SuccessFactors plays a pivotal role in
helping us do this. It will change the way we work for the better, help us
maximise the potential of our people, while aiding the growth of our
international and UAE national talent pool - which alone is expected to reach
6,000 by 2020.”
Robert Webb, Etihad Airways’ Chief
Information and Technology Officer, said: “This deployment reinforces our
technology and innovation strategy of connecting Etihad Airways, our partners
and ultimately our guests through modern, scalable and sustainable solutions.
“This cloud-based platform will leverage
capabilities within the HR function and across our business to increase efficiency,
improve information sharing, and promote better cooperation.”
The
next phase of the implementation will transform performance management and
career development, while offering access to learning and development content
across multiple platforms and devices, positively impacting every employee
across Etihad Airways and its subsidiaries.