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Etihad Airways mobile app

Check-in on your mobile phone

With the Etihad Airways mobile app, guests can check in 48 hours before departure and download an electronic boarding pass for presentation at the bag drop and when boarding their flight. The app is free to download from the Apple App Store or Android Play and has a host of features including preferred seat selection and flight status page.

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Family Check-in

Each morning, between 5am and 9am, between 27 June and 31 July, a dedicated ‘Family Check-in’ area will be available in Terminal 3 for guests travelling with young children and infants. Extra Etihad Airways staff will be available on site to provide assistance, and additional signage will ensure a seamless airport experience.

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Online Check-in

Available between 48 hours to 1 hour before departure

Online check-in is available via etihad.com. For those guests who have checked in on-line but are unable to print their boarding passes at home or the office, self-service kiosks are available in Terminals 1 and 3 to print their boarding passes prior to proceeding to the bag drop.

Etihad Baggage Policy

For the safety and comfort of all guests, Etihad Airways stringently enforces its cabin baggage policy of 7kg for Economy Class and 12kg for First and Business Class guests. Maximum Cabin Baggage dimensions are: Height 50 cm, Depth 25cm, Width 40cm. Staff will be checking the weight of cabin baggage at check-in at prior to boarding the aircraft.

Prior to proceeding to the airport, guests are reminded to check their e-ticket or the Etihad Airways website for the baggage policy related to their particular fare, destination or class of travel. The Etihad Airways website also offers a number of additional options for guests to pre-purchase additional baggage at special rates prior to departure.

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Pre-purchase travel options

The Etihad Airways website also has a variety of pre-purchase seating and upgrade options for greater comfort while travelling during the school holidays.  The ‘Extra Legroom Seats’ offer a generous space for guests to stretch their legs, while the ‘Preferred Seating’ option allows guests to choose a seat nearer the exit or just somewhere more private. There is also the innovative ‘Neighbour-free Seat’ option for guests to choose. Instant upgrades to Business or First Class are also available for purchase at special rates during check-in for guests looking to travel in additional comfort.

Access to Etihad Airways’ Abu Dhabi Airport Business Class lounges in Terminal’s 1 & 3 is also available for purchase by Economy Class guests at the lounge prior to departure.  For those guests in Business Class, you can also purchase access to our First Class Lounge & Spa to experience an even more exclusive level of service and hospitality, before stepping on board your flight.

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Terms and conditions

  • Flights to the U.S. must go through the dedicated preclearance check-in processes in Terminal 3 at Abu Dhabi International Airport.
  • Check your baggage allowance before travelling.
  • Your baggage allowance may differ on flights operated by other airlines. Please check the baggage allowance with partner airlines section below for more information.
  • If your bag exceeds the set limits, you will be asked to check your baggage into the hold and additional baggage charges may apply.